Datacenter Lab Technician Level 2
About the role
This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support of a datacenter. They must be open to installation and deployment workload as well.
Responsibilities
- Level 2 Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.
- Supporting their DC/Lab teams.
- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
- Assist network admins who reach out requesting specific assistance with servers or switch.
- Assist out with Level 1 responsibilities as necessary.
Qualifications
- Data center, Rack and stack, Hardware troubleshooting, Troubleshooting, Data center maintenance, Infrastructure, Stacking, Racking, Cabling, Data center operations, Cat6, Cable, Linux, Hardware, Cable installation, Installation
- Additional Skills & Qualifications: Please see the hours listed in the job description. It is critical that that all submittals be true L2 break/fix This is L2 troubleshooting installs and ops. It is not remote hands or people being walked through tickets by engineers who already did the troubleshooting.
- 2 recent valid references are required.
Benefits
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Pay and Benefits
The pay range for this position is $35.00 - $37.50/hr.
Requirements
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Job Type & Location
This is a Contract position based out of Santa Clara, CA.
Application Deadline
This position is anticipated to close on Jul 10, 2026.