Data Center Technician 2

Daily Job Duties

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).
• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
• Landing racks, cabling, power up and handoff of servers to internal provisioning teams.
• Handle daily work through internal tooling systems such as JIRA and Confluence.
• Documentation of activities and strict alignment to SOP’s
• Inventory process: Receive, track, and ship data center equipment as needed.
• Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.
• Understand, interpret, and alignment to local site requirements.
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Provide on-call emergency support at pre-determined times.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Support and receive direction from senior team members.

Requirements

• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team.
• Must be able to lift up to 50 lbs.
• Able to climb a 9 ft ladder.
• Strong verbal and written communication skills.
• Able to stand and walk for extended periods of time.
• Able to work 10-12 hour shifts.
• Any experience with mainstream ticketing systems is a plus.
• Willing to travel as required.
• Client experience is preferred.

Qualifications

• Monitor the fundamental server/network capacity.
• Determine the characteristics of a problem and either resolve the problem immediately and/or record, escalate, and track the problem through to closure and to the customer's satisfaction.

Standard Assignments

Works on problems of moderate scope where analysis of situations of data requires a review of a variety of factors.

Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all.

We are committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We are committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.