Data Center Technician Level 2

Responsibilities

• Perform rack & stack of servers, network devices, and storage equipment.
• Handle cabling (fiber & copper) including labeling and cable management.
• Support installation, relocation, and decommissioning of hardware.
• Troubleshoot a variety of servers and isolate the problem that the server is encountering.
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
• Update firmware on servers to ensure the latest version is installed.
• Configure IP addresses and default login credentials on servers.
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
• Assist network admins who reach out requesting specific assistance with servers or switch.

Qualifications

• 3 to 5 years of experience working in a Data Centre.
• Hands on experience with Data Centre Core Components.
• Hands-on Troubleshooting & Break-Fix Skills.
• Cabling & Documentation Discipline.