Database and Operations Advancement Associate

Non-exempt, full-time position, remote optional.

About the role

The Database & Operations Advancement Associate, reporting to the Assistant Director of Advancement, plays a key role in supporting the Advancement Office database and operations. They are responsible for directing the maintenance and operation of the Advancement database, including managing database integrity, documenting existing and creating new processes, and making recommendations to improve operational effectiveness.

Responsibilities

• Serve as the primary database administrator.
• Process all gifts to CAIS.
• Perform quarterly reconciliation with the business office.
• Support yearly audit (July).
• Provide ShowCAIS (annual fundraising gala) support.

Donor Recognition

• Oversee and manage the gift entry and acknowledgment process, ensuring accurate and timely processing of gifts and pledge reminders through Veracross.
• Prepare and send timely gift acknowledgment emails and annual gift acknowledgment letters for tax purposes.

Database and Software Management

• Develop and maintain efficient systems in Veracross for data entry and clean up, gift processing, and donor moves management.
• Create and pull database queries from Veracross as requested.
• Assist the Assistant Director and Director of Advancement in analyzing data to determine giving trends and outcomes for the department.
• Manage updates, upgrades, and reporting issues related to the Veracross database.
• Conduct future software research, implementation, and management (e.g., peer-to-peer fundraising platforms and/or event software).
• Work with the Director of Advancement to create reports related to major/leadership donors that will help guide cultivation and stewardship efforts.

Donor Services Research and Management

• Collaborate with the Business Office to ensure that all gift revenues are properly recorded; provide quarterly gifts reconciliation.
• Work with the Business Office to provide documentation needed for annual audits (July).
• Manage pledge tracking and reminder process to ensure pledge fulfillment of annual fund and ShowCAIS before fiscal year end.
• Pull, review, and update mailing lists for the department’s direct mail campaigns.
• Regularly enter gifts into Veracross using CASE standard protocols.

ShowCAIS (Annual Gala) Support

• Provide outreach support to secure online auction items.
• Enter sponsorships, online auction items, live auction packages, and ticket sales data into event software, ensuring accuracy.
• Provide in-person event day support (May 8, 2027).

Additional Duties

• Event support — work with the Parent Engagement and Events Manager to execute cultivation and stewardship events.
• Annual Fund — work with the Assistant Director of Advancement on the Annual Fund as needed.
• Other duties as assigned by the Assistant Director of Advancement.

Requirements

• Bachelor’s Degree.
• Previous work experience.
• Demonstrated ability to work collaboratively with teams and achieve objectives.
• Familiarity with computers and systems.
• Ability to think ahead and plan strategically.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Commitment to school Mission, Values, and Vision.
• Initial and continued tuberculosis clearance.
• Initial and continued criminal background clearance by DOJ and FBI.

About CAIS

As the nation’s first Mandarin Immersion Preschool through 8th grade school, CAIS embodies our mission by working continuously to maintain our role as a leader in immersion education. We are known as an ambitious school, and we are making substantial progress on our multi-year vision to reimagine immersion, reimagine our culture of learning, reimagine character and community, and reimagine our learning spaces. We value honest self-assessment, thoughtful self-reflection, intentional planning, and focused implementation.

Since 2021, we have been using our new campus on 19th Avenue in San Francisco for athletics, arts, and community events. In September 2024, our entire community began the school year at our newly renovated Forever Home, which more than doubles the program space from our former Hayes Valley locations and allows all divisions to be together on one spectacular campus.

Pay

$30-$39 per hour, depending on experience.

Benefits

Financial Benefits

• CAIS contributes 5% of your earnings immediately in a 403(B) retirement plan (no contribution required on your part).
• Transparent salary benchmarked to the Bay Area’s competitive standards, including annual cost-of-living adjustments.

Health Benefits

• CAIS pays 100% of the premium for medical, dental, vision, acupuncture, short-term disability and long-term disability, and life insurance for you (along with competitive rates for spouse and family coverage).
• Employer-funded Health Savings Account (HSA) and pre-tax HSA employee contribution.
• Pre-tax Flexible Spending Account (FSA) for medical and dependent care.

Vacation / Holiday / Paid Time Off

• 10 Paid Federal holidays.
• Up to 2 additional days off for religious holidays.
• Accrue 92 hours of Sick Time annually.
• Accrue 10 to 20 days of Vacation Time annually based on years of service.

Quality of Life and Appreciation

• Monthly appreciation lunches.
• Twice-yearly Faculty/Staff Appreciation Weeks.
• Annual milestones luncheon.
• Lunar New Year luncheon.
• Birthday gift card.

Professional Development

• Robust opportunities for conferences, workshops, and courses.

Commuter Benefits

• Commuter benefits provided (up to $340/month).

Distinctively CAIS Benefits

• Dynamic, dual culture setting valuing honest self-assessment, thoughtful self-reflection, intentional planning, and focused implementation.