Database Administrator
About the role
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.
Responsibilities
- Resolve Tier 1 incidents and assist in performing root cause analysis and documenting incidents, unresolved issues or security concerns, ensuring resolution using established tools and techniques
- Participate in discussions with internal teams at onsite and offshore and execute onsite-specific activities as per agreed plan
- Document methodologies, activities, and techniques to ensure knowledge sharing across teams and projects
- Assist in preparing environments for deployment, execute deployment plans according to detailed instructions, and support post-deployment testing to validate release success
- Support scheduled maintenance, emergency fixes, and system enhancements, adhering to defined procedures and best practices
- Monitor system performance metrics, report deviations, and follow procedures for initial analysis and troubleshooting to ensure optimal system performance
Skills
- An agile mindset with effective communication and problem-solving skills.
- The ability to work on areas related to incident, resolution and change management
- Passion for innovating solutions that drive progress and meet future challenges.
- A proactive approach to monitoring and resolving production issues
- Ability to develop and enhance sector specific expertise
- Commitment to continuous learning, knowledge sharing, and fostering team development
Requirements
- Database Administrator with hands-on experience in enterprise database administration and production support.
- Must have experience/exposure with any two technologies: DB2, or Sybase ASE, or MongoDB.
- Provide L2/L3 database administration and production support.
- Administer, monitor, and maintain DB2, Sybase ASE, and/or MongoDB environments.
- Perform database administration tasks including backup/recovery, monitoring, health checks, and user management.
- Troubleshoot database issues and perform performance analysis and tuning.
- Support database upgrades, migrations, patching, and configuration changes.
- Participate in database/data center migration projects.
- Work closely with application, infrastructure, and support teams to ensure database availability and stability.
Qualifications
- Hands-on Database Administration experience.
- Working Knowledge in at least one of: DB2, Sybase ASE, MongoDB.
- Good understanding of: Database administration and support, Troubleshooting and performance analysis, SQL and database architecture, Database upgrades and migrations.
- Strong analytical, problem-solving, communication, and troubleshooting skills.
- Ability to work independently in a production support environment.
- Experience with two of the following: DB2, Sybase ASE, MongoDB.
- Experience supporting database/data center migrations.
- Exposure to AutoSys.
- Linux/Unix administration and shell scripting.
- Knowledge of HA/DR concepts.
- Bachelor’s degree or foreign equivalent required from an accredited institution.
- Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- This position may require relocation and/or travel to work/project location.
- Candidates authorized to