Data Systems Support Coordinator - International Canter

About the Role

Under the general direction of the Assistant Director of the International Center, this position serves as the primary technical administrator and operational coordinator for CPIC’s enterprise software landscape, including Terra Dotta modules (Study Abroad, International Students and Scholars, Alert Traveler, and Travel Registry) and related university systems. The position works with a high degree of independence to translate complex technical functionalities into streamlined department workflows.

Department Summary

The primary mission of the Cal Poly International Center (CPIC) is to provide leadership and coordination for international activities and programs and to serve as a catalyst for internationalization efforts at Cal Poly. The IC maintains administrative authority and university-wide oversight of international engagement and initiatives supported by the campus. We are committed to providing equity and access to services and programs for the populations we serve, including students studying abroad and international students and scholars at Cal Poly. We provide support to campus efforts in internationalizing the curriculum and in creating global partnerships.

Key Qualifications

• Demonstrated customer service skills, including a high level of diplomacy and professionalism, and the ability to handle effectively and respond appropriately to a broad range of high-level and sensitive interpersonal situations with diverse personalities.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere within and outside the University, with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Demonstrated ability to maintain a high degree of confidentiality.
• Working knowledge of or ability to quickly learn University infrastructure, policies, procedures, and precedents.
• Thorough knowledge of office methods, procedures, and practices.
• Ability to be flexible and accept change and effectively adapt to changing organizational, procedural, and technological policies.

Education and Experience

• Equivalent to graduation from a four-year college or university.
• Three years of technical or administrative experience.
• A graduate degree in a related field may be substituted for one year of the required experience.
• Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range: $5,274 - $5,823 per month

Classification Range: $5,274 - $7,684 per month

Cal Poly offers a best-in-class benefits program, including health, dental, and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

About Cal Poly

Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year, more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano County to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime, and the built environment. Cal Poly’s hands-on philosophy, small class sizes, and close student-faculty mentorships result in graduates ready from day one to impact their communities, California, and the world.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity, or national origin. Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Supplemental Information

• Satisfactory completion of a background check (including a criminal records check) is required for employment.
• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with CSU Executive Order 1083.
• Cal Poly is not a sponsoring agency for staff or management positions. Applicants must be authorized to work in the U.S.
• Applicants will be required to disclose sexual harassment determinations in the final stages of the application process.
• Positions are posted for a minimum of 14 calendar days.