Data Operations Analyst

About The Health Insurance Store

The Health Insurance Store, an Integrity company, has been a leader in the health insurance industry for nearly 30 years. Based in Kissimmee, Florida, the store team offers extensive experience in understanding health insurance needs.

Primary Responsibilities

• Perform accurate and timely data entry, updates, and maintenance of agent, consumer, and related records in IntegrityCONNECT and other internal databases.
• Monitor databases for data integrity issues, duplicate records, missing fields, or inconsistencies, and take corrective action as required.
• Conduct routine audits and reconciliation of data across systems to ensure alignment with contracting, enrollment, and commissions records.
• Maintain documentation of data standards, procedures, and update protocols to support consistency and compliance.
• Collaborate with internal teams (Commissions, Contracting, Enrollment, Sales, and Compliance) to resolve data discrepancies and support operational workflows.
• Generate basic data reports, exports, and summaries to support management and departmental needs.
• Serve as backup support for contracting processing, including data entry, status updates, and verification of agent contracting information.
• Aid in onboarding/offboarding data processes related to agents, ensuring all required information is accurately captured and maintained.
• Identify trends, recurring data issues, or process gaps and escalate concerns to management with suggested improvements.
• Ensure all work is completed in accordance with company policies, CMS guidelines, and compliance requirements.
• Maintain strict confidentiality of employee, agent, and consumer data at all times.
• Support team projects and perform other duties as assigned by management.
• Collaborate across departments and adapt to the evolving operational needs of the organization.

Primary Skills & Requirements

• Minimum of a high school diploma or equivalent required; some college coursework or an associate’s degree in data analysis, business, healthcare administration, or a related field is preferred.
• Bilingual in Spanish and English is preferred.
• One (1) to three (3) years of experience in data entry, data management, database administration, or healthcare operations preferred.
• Must be able to sit for extended periods of time, focus on detailed data review, and perform repetitive computer-based tasks with a high degree of accuracy.
• Ability to interpret and apply complex eligibility regulations as mandated by CMS.
• Demonstrates good organizational, interpersonal, leadership, and communication skills.
• Attention to detail is critical to the success of this position, with skills in customer orientation.
• Will need to manage multiple tasks and projects.
• MS Office/PC skills required.

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation's leading independent distributors of life, health, and wealth insurance products. With a strong insurtech focus, Integrity provides a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health, and wealth so they can prepare for the good days ahead. Integrity offers its people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Why Integrity?

• Start a new career path at a company you'll love, and we'll love you back.
• Hyper-growth company with tons of professional opportunities for accelerated career growth.
• Competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Equal Opportunity Employer

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.