Data Operations Analyst

Epiq · Overland Park, KS · 3 wk ago

RemoteRemoteManagement$15–$19/hrFull-time

About the role

The Data Operations Analyst supports Epiq's Legal Services team by carrying out client data requests using industry-leading and proprietary processing and hosting tools. Working from assigned requests and detailed instructions, analysts manage multiple deadlines, partner closely with peers on quality checks, and help maintain the high standard of accuracy our legal clients rely on. Full training on our tools is provided, and legal or eDiscovery experience is not required. This role is a great fit for someone with a genuine interest in technology who is eager to build a career in a technical field.

Responsibilities

Analyze data operations to improve efficiency and ensure customer satisfaction.
Manage data processes to ensure accuracy and efficiency.
Conduct data analysis to identify trends and make informed decisions regarding data operations.
Document data operations processes and procedures to ensure clarity and compliance.
Collaborate with other departments to ensure alignment and coordination of data operations activities.
Implement quality control measures to maintain the integrity of data.
Ensure compliance with organizational standards and procedures in data operations.

Requirements

Education: Required – High school diploma or equivalent. Preferred – Associate or bachelor's degree in a related field.
Experience: Required – Minimum of 2 years of experience in data operations or a related field. Preferred – Experience in a similar role within the same industry.
Certifications: Preferred – Certification in data operations or a related field.
Physical Requirements: Ability to work in a fast-paced environment with tight deadlines; ability to handle confidential information with discretion; ability to work a 10:00 AM – 7:00 PM Central Time schedule, with flexibility as business needs require.

Skills

Analytical Thinking
Communication
Critical Thinking
Customer Satisfaction
Deadline Management
Detail-Oriented
End-to-End Project Management
Kaizen (Continuous Improvement)
Prioritization
Quality Control (QC)
Results-Oriented
Troubleshooting

Pay

The compensation range for this role is $15 to $19 USD hourly and may be eligible for an annual bonus.

Schedule

This role supports deadline-driven client work delivered on Central Time. New team members typically work 10:00 AM – 7:00 PM Central Time. Schedule flexibility is essential. This is not a standard 8:00 AM – 5:00 PM role. Weekend availability is a plus and would not begin until training is complete.