Data Operations Analyst

About the role

As a Data Operations Analyst within the Derivatives Operations team, you will play a critical role in safeguarding the settlement lifecycle by authenticating and maintaining Standard Settlement Instructions (SSIs), maintaining precise client reference data, and resolving exceptions quickly. You will partner across Operations and internal stakeholders to prevent payment errors and reduce financial and reputational risk through strong controls, sound judgment, and proactive escalation. You will have hands-on exposure to market products across foreign exchange, fixed income, and derivatives while operating within global funds transfer policies and regulatory requirements. You will work in a detail-driven, client-focused, and fast-paced environment with a direct impact on operational excellence and client outcomes.

Responsibilities

• Authenticate settlement instructions by completing external callback verification to ensure accuracy and control
• Create, update, review, and approve Standard Settlement Instructions (SSIs) in line with established procedures and governance
• Maintain high-quality client reference data, ensuring records are complete, current, and consistent across systems
• Proactively identify, investigate, and escalate potential payment risks or errors, helping protect clients and the firm from financial and reputational impact
• Deliver responsive, solutions-oriented support to internal partners and clients while adhering to global funds transfer policies and applicable regulatory requirements
• Monitor workflows and controls with strong risk awareness, resolving breaks and exceptions quickly and efficiently
• Collaborate with Operations teams to research inquiries, resolve escalations, and drive timely outcomes
• Apply knowledge of financial markets and the securities industry to support accurate settlements and issue resolution
• Demonstrate ownership and accountability for tasks, follow-through, and end-to-end outcomes
• Use strong judgment, analytical thinking, and problem-solving skills to manage moderately complex scenarios and recommend actionable solutions
• Uphold high standards of integrity and attention to detail, ensuring accuracy, compliance, and ethical conduct in settlement and payment processing

Requirements

• A high-level sense of ownership and responsibility
• Excellent client focus and customer care working practices
• Accountability for team delivery of excellent customer service
• In-depth understanding of financial markets and Principal Collateral business
• Excellent communication skills, both written and oral, including the ability to interact with all levels of the organization
• Flexibility to adjust to business needs
• Exceptional time management, organizational skills, and effective prioritization skills
• Ability to prioritize and work well under tight deadlines
• High-level analytical skills with attention to detail and accuracy

Preferred Qualifications

• Understanding of Society for Worldwide Interbank Financial Telecommunications (SWIFT MT) message standards for Message Type (MT103) and Message Type (MT202)
• Experience supporting CIB Operations Function/Line of Business

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

About the team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.