Data Operations Analyst

North Star Community Credit Union is seeking a motivated and detail-oriented Data Operations Analyst to help protect the accuracy, reliability, and performance of the systems that support our employees and members. This role directly influences operational efficiency and member service quality.

Responsibilities

• Monitor data, system processes, and operational workflows
• Investigate discrepancies and identify root causes
• Troubleshoot issues affecting branch and back-office operations
• Create and validate accurate business reports
• Work with SQL, Excel, databases, and integrated systems
• Support system enhancements, upgrades, and process improvements
• Partner with IT, operations, vendors, and business teams
• Develop reliable processes that reduce risk and improve efficiency

Requirements

• Three to five years of similar or related experience
• A bachelor’s degree or recognized professional certifications equivalent to a degree
• Knowledge of SQL, Excel, computer systems, hardware, and software
• Basic understanding of Windows Server systems and networking
• Strong analytical, organizational, and communication skills

Skills

• Analyzing information and solving complex problems
• Working with data, systems, operations, or technology
• Using SQL and Microsoft Excel
• Communicating clearly with both technical and nontechnical teams
• Noticing details others may miss
• Taking ownership of issues and following through on solutions
• Improving processes and building more efficient workflows

Benefits

• Make an organization-wide impact
• Work with a collaborative and supportive team
• Build valuable technical and operational expertise
• Contribute to meaningful process improvements
• Grow your career with a stable, community-focused organization
• Help employees provide exceptional service to members

Pay

Starting salary: $62,404 annually

Schedule

Full-time, Monday–Friday

Position located at Minot Air Force Base, North Dakota.