Data Entry Supervisor

About the role

This role leads a growing medical billing team that manages end-to-end in-house billing operations for a fast-growing fertility and gynecology clinic. The supervisor oversees all aspects of billing and charting for medical and laboratory procedures, including endocrinology, andrology, and embryology services, with a strong focus on insurance authorizations, claims management, and accurate use of EMR systems.

Responsibilities

• Oversee and lead a team of medical billers, with responsibility for all in-house billing from start to finish.
• Ensure accurate billing and charting of all medical procedures and all laboratory procedures, including endocrinology, andrology, and embryology lab services.
• Develop, maintain, and enforce proper billing procedures, with particular focus on expanding laboratory services.
• Oversee the end-to-end handling of insurance authorizations, including obtaining, tracking, and updating authorizations as needed.
• Manage insurance claims processing, including claim submission, follow-up, corrections, and resubmissions to ensure timely reimbursement.
• Maintain billing workflows to ensure accuracy, compliance, and efficiency in all billing and collections activities.
• Collaborate closely with clinical and administrative staff to ensure proper documentation and coding for billed services.
• Use EMR systems such as EPIC, eClinicalWorks (ECW), and Athena to review charts, verify information, and support accurate billing.
• Communicate with patients regarding billing inquiries, explaining charges, insurance coverage, and payment responsibilities in a clear and professional manner.
• Identify billing issues, trends, and discrepancies, and implement corrective actions to reduce denials and improve collections.
• Support the growth of the billing team by contributing to training, onboarding, and day-to-day guidance for new and existing team members.
• Maintain up-to-date knowledge of medical and laboratory terminology and apply it to billing and coding processes.
• Collaborate with leadership to refine billing policies and procedures as the clinic and lab services expand.

Requirements

• More than 5 years of medical billing experience.
• Hands-on experience with insurance authorizations and claims management.
• Proficiency with EMR systems such as EPIC, eClinicalWorks (ECW), and Athena.
• Strong knowledge of medical and laboratory terminology, particularly related to endocrinology, andrology, and embryology services.
• Experience in medical billing, insurance authorization, and insurance claims processing from start to finish.
• Able to oversee billing workflows and ensure accurate billing and charting for medical and lab procedures.
• Strong communication skills for interacting with patients about billing inquiries and working with internal teams.
• Attention to detail and accuracy in handling claims, authorizations, and collections.
• Ability to work in a leadership capacity, overseeing a team of billers, even without prior formal supervisory experience.

Qualifications

• Certified Professional Coder (CPC) certification preferred for the supervisor role.
• Experience working in fertility, gynecology, or similar medical specialties is beneficial.
• Experience with collections and follow-up on outstanding claims and patient balances.
• Comfort working in a growing organization and adapting to evolving processes and team structures.
• Interest in leadership and team development in a medical billing environment.

Skills

• Medical billing experience.
• Insurance authorizations and claims management.
• EMR systems proficiency (EPIC, eClinicalWorks, Athena).
• Knowledge of medical and laboratory terminology, particularly related to endocrinology, andrology, and embryology services.
• Experience in medical billing, insurance authorization, and insurance claims processing from start to finish.
• Communication skills for interacting with patients about billing inquiries and working with internal teams.
• Attention to detail and accuracy in handling claims, authorizations, and collections.
• Ability to work in a leadership capacity, overseeing a team of billers, even without prior formal supervisory experience.

Pay and Benefits

The pay range for this position is $104,000.00 - $120,000.00/yr. The company name is Ferny Fertility. Ferny in New York provides comprehensive women's healthcare, including IVF and fertility preservation. Benefits include health insurance, dental insurance and vision insurance, paid time off, and 401(k) options.

Workplace Type

This is a hybrid position in New York, NY.

Application Deadline

This position is anticipated to close on Aug 7, 2026.