Data Entry Specialist

Job Summary

The Order/RGA Processor processes orders/rga in a timely and efficient manner with a focus on the release of orders to our warehouse teams. Constantly look for areas for efficiency improvement, and achieve higher level of customer satisfaction.

Major Duties And Responsibilities

• Same day processing of orders.
• 72-hour processing of rga.
• Maintain the daily open order report to ensure orders are being released.
• Communicate with the shipping department regarding shipment changes and cancellations.
• Communicate with the inside sales team and/or outside sales rep agencies.
• Identifies and contacts customer regarding discrepancies in orders/rga.
• Work with team to ensure the entire order processing function is running efficiently.
• Maintain the process flow of backorders and hold for release.

Critical Success Factors

• Monitor actionable metrics to ensure the order processing function is running efficiently.
• Utilize tools that automatically extract, classify and validate order data.

Requirements

• Effective communication written and verbal communication skills.
• Must be highly detail oriented.
• Great organizational skills.
• Data processing speed and accuracy.
• Team player.
• Ability to multi-task.
• Ability to work overtime.
• Think outside the box.

Skills

• Working knowledge of Microsoft Word and Excel.
• Experience with EDI situations from a user perspective a plus.

Benefits

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development.

Pay

For immediate consideration, please e-mail your resume to: hr@ waclighting.com

Schedule

WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations.