Data Entry Specialist
We are seeking a meticulous and detail-oriented Data Entry Specialist to join our Enrollment Marketing team. This part-time position offers an opportunity to work closely with our marketing team and gain hands-on experience in structured data management, marketing operations, Salesforce CRM workflows, and reporting systems. The role supports the marketing efforts for our Graduate Business Programs and Executive Education.
Responsibilities
- Data Entry & CRM Management (75% of Time):
- Lead Data Management: Accurately input, validate, and manage structured lead data from multiple sources into Salesforce, ensuring data integrity, consistency, and usability for downstream campaigns.
- Automation & Process Flows: Map, build, test, and refine automation and data workflows to streamline processes and reduce manual errors.
- Data Entry Excellence: Enter information into computerized information systems with a strong emphasis on precision and accuracy.
- Verification & Review: Thoroughly review and verify input against source documents for accuracy and completeness, making necessary corrections.
- Document Management: Maintain document master files for backup and verification, ensuring all records are well organized and up to date.
- Data Reporting: Run queries, validate outputs, and generate reports to support campaign execution, performance analysis, and decision-making.
- Data Quality & Troubleshooting: Identify, investigate, and resolve data inconsistencies or errors across systems; proactively flag upstream issues that could impact campaign execution or reporting accuracy.
- Supporting Responsibilities (25% of Time):
- Administrative Support: Provide general support to the Marketing team. May also involve limited administrative or clerical support as needed; priority is given to data accuracy, systems support, and marketing operations.
- Marketing Analytics: Analyze and monitor the effectiveness of marketing efforts, including email and text message campaigns, through analytics and metrics.
- Market Research: Conduct market research and recommend strategies, promotional materials, vendors, and communication methods that align with program goals.
- Web Support: Depending on skill set and interest, may aid in the development and maintenance of web pages.
- Additional Duties: Perform other job-related tasks as assigned to support the overall marketing strategy.
Work Environment
- Nearly Continuously: Office environment, sitting, hearing, listening, talking.
- Often: Repetitive hand motion (such as typing), walking.
- Seldom: Bending, reaching overhead.
Requirements
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
- At least 1 year of related experience.
- One year of data entry, data operations, or related technical experience or equivalent coursework (e.g., information systems, analytics, computer science, business analytics).
- Proficiency with data entry equipment and demonstrated human relations and effective communication skills.
- Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Qualifications
- Highly detail-oriented with strong organizational skills.
- Critical thinking and problem-solving abilities, with a willingness to ask questions and suggest improvements.
- Comfortable participating in virtual meetings for training and guidance.
- Advanced Excel skills (e.g., lookups, pivot tables, structured formulas).
- Comfort working with structured or relational data.
- Experience with Salesforce or other CRM systems.
- Ability to work independently within systems-based workflows.
- Exposure to databases, automation tools, or light scripting (SQL, Python, R) a plus.
Pay
$15 / hour
Schedule
This is a part-time position. We will work together to create a flexible schedule that accommodates your other commitments. However, consistency in your availability and work hours will be necessary to ensure smooth operations and timely completion of tasks. This job is considered “essential,” therefore, it is required that the employee work on campus, in person.
Requisition Number: PRN17313N