Data Entry Specialist

About the role

This position works under the direction, supervision, and training of the Data Entry Supervisor. The person in this role is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.

Responsibilities

• Data entry of patient demographics, insurance information, tests, and diagnosis in the Softatcis billing system
• Understand the distribution of requisitions from each program
• Alert Supervisor of any abnormalities in system or with requisitions
• Attach proper stickers to requisitions when returning unbillables to the programs
• Correct unbillables returned from programs daily
• Work assigned temporary reports and turn in to supervisor daily
• Work all corrections returned by Supervisor within 24 hours
• After 90-day probationary period, be able to enter an average of 500 tests daily with an error rate of 5% or less
• Within six (6) months, test count must be at 600 and be maintained with minimal error rate

Additional responsibilities

• Be able to print lab results in Labtest (LifePoint) if necessary
• Understand temporary file in DataFlex
• Understand edit reports in Seacoast
• Working overtime as needed

Qualifications

• High School Diploma
• Knowledge and aptitude for basic computer skills
• Knowledge of different payer types
• Knowledge of lab tests
• Knowledge of CPT codes
• Knowledge of ICD-9 codes
• Knowledge of basic filing skills both alpha and numeric
• Knowledge of Dataflex and Seacoast Software
• Organization and problem-solving skills
• Ability to adapt to rapidly changing conditions in work environment
• Communication skills, both verbal and written
• Interpersonal skills
• Able to work independently and as a team player

Physical requirements

• Continuous sitting (up to 8 hrs/day)
• Continuous walking (up to 8 hrs/day)
• Intermittent bending
• Simple grasping with both hands
• Continuous typing
• Occasional lifting of storage files and boxes