Data Entry Specialist

About the role

This is an entry level Contract to Hire position based out of Fairfield, IA, requiring close attention to detail and processes. Data entry experience is a plus and confidentiality is important. Associates work with new accounts, review documents and information, validate information for clients, and handle returned mail. The role is fully onsite.

Responsibilities

• Enter, update, and verify detailed client information in departmental database in an accurate and timely manner
• Conduct preliminary research and review of business processes or data
• Demonstrate an in-depth understanding of necessary technology platforms used to troubleshoot and research issues
• Answer and problem-solve incoming telephone, voice mail, e-mail and occasionally in-person requests professionally and courteously
• Coordinate with other departments regarding entry and maintenance of account information
• Assist with accuracy checks of team data entry to ensure accuracy levels are met
• Take inbound calls and occasionally make outbound calls; while call volume isn’t substantial, it is an essential part of the job

Skills

• Customer service experience – 1+ years inbound/outbound calls
• Ability to work in multiple systems
• Strong attention to detail
• Data entry experience (preferred)
• Commitment to confidentiality

Pay

$18.00 - $19.00 per hour

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application deadline: September 30, 2026