Data Entry Specialist
Ladgov Corporation · Bedford, MA · 3 wk ago
On-siteAdministrativeFull-time
Key Responsibilities
- Serve as the first point of contact for all visitors and callers to the M&FRC.
- Assess visitor needs and direct clients to appropriate staff or services.
- Schedule clients for classes and workshops and send reminder emails.
- Input and maintain data in AFFIRST and TAP systems per program requirements.
- Ensure client sign-in procedures are followed and generate monthly client usage reports.
Required Qualifications
- Minimum of 1 year of customer service experience in a professional setting.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with data entry into web-based systems.
- Familiarity with military culture, protocols, or support systems is preferred.