DATA ENTRY SPECIALIST

Qualifications

• Educational Requirements: High School Diploma required. Certifications or additional training in data entry or database management strongly preferred.
• Experience: Minimum 1 year of data entry experience; prior experience in non-profit, human services, or disaster recovery preferred.
• Technical Skills: Advanced proficiency in Microsoft Excel and database systems.

Essential Job Responsibilities

• Data Entry & Accuracy: Enter case and outcome data into the DCM database (initial entry, updates, corrections, and closure).
• Data Quality & Reconciliation: Review and monitor data quality within the case management database. Use monitoring tools to verify completeness and accuracy of electronic case files. Support reconciliation of physical files with electronic records to ensure compliance with FEMA/state standards.
• Reporting & Performance Tracking: Compile, format, and submit reports for Program Managers, funders, and contract monitors. Track key performance indicators (e.g., number of active cases, service plan completion, timeliness of IRP updates). Prepare ad-hoc reports using Excel, Access, or other reporting tools.
• Administrative & Program Support: Document daily program activities such as appointment tracking, offsite meetings, and updates. Provide clerical support including filing, scanning, and organizing records. Assist with staff data management tasks, special events, or projects.
• Continuous Improvement & Collaboration: Work closely with Case Managers and Supervisors to resolve discrepancies and improve data collection processes. Recommend process improvements to strengthen data accuracy, reconciliation, and reporting efficiency.

Qualifications

• Mission-Driven Service: Demonstrate exceptional customer service by ensuring data supports effective client service delivery. Uphold the mission to “Empower people to build better lives for themselves, their families, and their communities.”

Essential Qualifications

• Education: High School Diploma required. Certifications or additional training in data entry or database management strongly preferred.
• Experience: Minimum 1 year of data entry experience; prior experience in non-profit, human services, or disaster recovery preferred.
• Technical Skills: Advanced proficiency in Microsoft Excel and database systems.
• Attendance: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
• Licenses: Driver’s License with clear record.
• Vehicle: Must have daily use of a vehicle without prior notice.
• Other: Must pass criminal background checks; available to work evenings, weekends, and holidays as required by program needs. Must type minimum 65 WPM.