Data Entry Specialist

About the role

We give you a world of potential. Our Document Services team supports corporate clients by acting as a statutory agent for service of process both nationally and internationally. You’ll ensure documents are processed accurately and on time, supporting strong client relationships.

Responsibilities

• Prioritize incoming service of process and government documents based on urgency, client-specific requirements, and deadlines.
• Perform pre-send and post-send quality checks to ensure accurate data entry, routing, and document imaging.
• Identify and resolve routine exceptions, escalate more complex issues in line with established procedures.
• Prepare daily end-of-day summaries and maintain basic workflow and quality dashboards.
• Support team leaders by identifying recurring errors or bottlenecks and contributing improvement ideas.
• Assist with cross-location workload balancing and backfilling processing or mailroom tasks as needed to meet service-level.

Requirements

• A degree is not required; relevant industry experience will be strongly considered.
• Exceptional attention to detail with accurate data entry skills.
• Experience handling high volumes of documents in a data entry or processing environment.
• Strong computer skills, including typing, scanning, email, and internet research.
• Excellent written and verbal communication skills.
• Self-motivated with strong organizational and time-management abilities.
• Ability to work efficiently under deadlines in a fast-paced office setting.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.
• Knowledge of legal and governmental processes beneficial.

Skills

• Detail-oriented with strong organizational and problem-solving skills.
• Ability to prioritize effectively and work collaboratively with others.

Benefits

• Paid parental leave.
• Flexible working arrangements.
• Caring and inclusive culture.
• Health and wellbeing rewards tailored to support you and your family.
• Invest in your future with 401k matching and tax-advantaged flexible spending plans.
• Income protection including short and long-term disability benefits, life insurance, and supplemental life insurance.

Pay

The typical base pay range for this role is $21 - $22/hour. This base pay range is specific to Delaware and may not be applicable to other locations.

Schedule

Full-time position.