Data Entry & Operations Support Specialist - Entry Level (Recent Graduate) Onsite
Location: San Antonio, TX. Duration: 12 months, 40 hours/week, 1st shift. Client: Medical Devices Company. Employment type: Contract on W2 (US Citizens, GC holders, GC EAD, OPT, EAD, CPT eligible).
About the role
The manager seeks an entry‑level candidate (college student or recent graduate) willing to commit to three years of service. Experience with government contracts, purchase orders, data analysis, reconciliation, and proficiency in MS Excel is required. Familiarity with SAP, ERP, or Oracle is a plus. The Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions. This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.
Responsibilities
- Proactively review and upload billings to respective customer portals
- Serve as point of contact for credit card processing
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Proactively escalate to internal support partners and senior management as appropriate
- Identify and communicate process improvement opportunities to the manager as appropriate
Requirements
- Knowledge of government and commercial collections
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good administrative skills
- Strong attention to detail and goal‑oriented
- Ability to prioritize and manage multiple responsibilities
- Strong Microsoft Excel skills
- Ability to work independently and in a team environment, multitask, set own priorities, adapt to a changing environment, and lead without authority
Preferred Qualifications
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
Pay
$20.00 per hour
Schedule
Monday‑Friday, 8:00 a.m. to 4:00 p.m.; Monday‑Thursday onsite, Friday remote