Data Entry Clerk

Essential Duties and Responsibilities

• Gather data from case workers
• Locate correct client files within database software
• Enter client data into database software
• Ask clarifying questions related to unclear notes or any other concerns
• Appropriately handle the filing or disposal of handwritten notes per department and organization quality assurance standards
• Maintain agency confidentiality and clients privacy
• May oversee data collection and management for an assigned function area
• May train and guide staff on data entry and case records best practices to ensure effective data management
• Assess data for quality and clean data accordingly
• Develop and build process to capture data integrity issues
• May track referral and enrollments status of clients, document outcomes of the referral and enrollment, and provide support for barriers to enrollments if any
• Collaborate with quality assurance and evaluate staff to measure and report on program impact
• Present data outcomes to management as requested
• Appropriately store files for long-term storage
• Calculate hours for work performance review (WPR)
• Review files for accuracy and compliance
• Maintain digital logs and smart sheets of program activities
• Meet weekly deadlines
• Perform other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

• Knowledge of: Basic concepts, principles, and practices of data entry
• Skill in: Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
• Ability to: Read and comprehend information, quickly and accurately enter information into database software, organize and prioritize multiple tasks and meet deadlines, work independently as well as collaboratively within a team environment

Educational/Previous Experience Requirements

• Minimum Degree Required: High school diploma or GED equivalent
• Previous Experience: At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education, and/or training approved by Human Resources

Licenses/Certifications

• Licenses/Certifications Required at Date of Hire: None

Working Conditions

• Hours: Normal business hours, some additional hours may be required
• Travel Required: None generally required
• Working Environment: Climate controlled office