Data Center Technician, Data Center Operations

Application deadline: August 26, 2026

About the role

The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding team. Data Center Technicians are the primary resolvers who troubleshoot and solve a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems. Your work will help maintain one of the world's largest information system infrastructures. This position requires a US Citizen with an active TS/SCI security clearance with polygraph.

Responsibilities

• Engage in physical data center activities, including:
  • Lifting and moving material up to 49 pounds
  • Working in cramped and/or elevated locations
  • Bending, lifting, stretching, and reaching
  • Standing and walking for up to 8+ hours a day
  • Ascending and descending ladders, stairs, and gangways safely
• Perform tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
• Take ownership of technical issues, engaging other teams as needed to drive resolution
• Demonstrate strong troubleshooting and problem-solving skills
• Solve problems at their root and understand the broader context
• Maintain service level agreements through proactive issue detection and reporting
• Act decisively in the absence of direction or support
• Improve effectiveness through process innovation

Requirements

• High school diploma or equivalent, or A+ or CND (Certified Network Defender) or Network+ or Security+ certification
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• Associate's degree in IT-related field or equivalent professional or military experience
• 2+ years of experience with server hardware
• 1+ years of experience with UNIX/Linux operating systems

Preferred Qualifications

• Active Security+ certification or ability to obtain one within 90 days of start

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. The team supports all AWS data centers and ensures the servers, storage, networking, power, and cooling equipment keep our customers' innovation running. You’ll collaborate with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety, security, and seemingly infinite capacity at the lowest possible cost.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Pay

Base salary range: $39.08 - $68.41 USD hourly (Aurora, CO)

Schedule

• Shift work including days, nights, weekends, and holidays
• Shifts longer than 8 hours to support 24/7 operations