Data Center Support Services - Catalyst Velocity Conversion

This trainee conversion requisition is exclusively for current Abilene Catalyst Velocity Trainees who started on June 15, 2026, to be rehired for full-time roles.

About the role

Oracle Cloud Infrastructure (OCI) delivers reliable, scalable, and secure cloud services globally. As part of the Infrastructure Operations team, you will ensure Oracle’s cloud platform remains always available, secure, and efficient. This role is based in our Abilene, Texas data center, where you’ll work alongside experts in software, hardware, networking, security, and logistics to support critical data center environments.

Responsibilities

• Logistics and Operations
  • Inspect, accept, or reject goods; verify shipments and track all inbound/outbound activity.
  • Maintain accurate asset location records and perform cycle counts.
  • Safely move and stage equipment; support installation and removal of hardware.
  • Coordinate with construction, engineering, and vendors to meet project deliverables.
  • Ensure safety and security compliance in all logistics operations.
  • Document equipment movements and analyze logistics for process improvements.
  • Provide escorts to supervise third-party vendors during maintenance.
• Breakfix
  • Diagnose and resolve hardware issues on servers, network devices, and storage systems.
  • Replace faulty hardware components (CPU, RAM, drives, cards, power, cables).
  • Install and decommission equipment during system upgrades or refreshes.
  • Perform routine equipment/system maintenance.
  • Monitor for issues and respond swiftly to minimize downtime.
  • Collaborate with internal engineering teams and vendors to resolve complex issues.
  • Manage and update service tickets.
  • Follow standard operating and maintenance procedures.
  • Maintain cleanliness and security of operational areas.

Requirements

• Completed the 12-week Data Center Oracle Catalyst Velocity Trainee program.
• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Enthusiasm for technology and a strong desire to start a career in data center operations.
• Willingness to learn new technical skills and follow established processes with precision.
• Ability to collaborate effectively in an inclusive team environment.
• Solid understanding of fundamental mathematical and computational concepts.
• Professional demeanor with strong communication skills.
• Physically demanding role requiring hands-on work; ability to lift up to 50 lbs, climb ladders, and work in tight spaces.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules.
• Must have own vehicle for reliable transportation to the Abilene, TX data center.
• Visa sponsorship is not available for this role.

Preferred Qualifications

• Basic understanding of computer hardware and networking concepts.

Certain U.S.-based or customer-facing roles may require compliance with immunization, occupational health, or drug testing mandates.

Pay

Hiring range in USD: $23.08 - $45.05 per hour; from $48,000 - $93,700 per year. Oracle maintains broad salary ranges to account for variations in knowledge, skills, experience, market conditions, and locations.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short-term and long-term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off:
  • Flexible Vacation for salaried employees (non-overtime eligible).
  • Accrued Vacation: 13 days annually for the first three years, 18 days annually thereafter (prorated for part-time employees working 20-34 hours per week).
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refreshes annually, carries over up to 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.