Data Center Operations Manager

Responsibilities

• Lead, supervise, and develop onsite Data Center Technicians, ensuring adherence to standard operating procedures, safety requirements, and operational best practices.
• Coordinate logistics activities, including inventory management, equipment movement, asset tracking, and material handling within the data center environment.
• Monitor data center operations and performance, responding to incidents and operational issues in a timely manner to minimize service disruption and downtime.
• Partner with cross-functional teams to plan and execute maintenance activities, infrastructure upgrades, and capacity expansion initiatives.
• Ensure compliance with company policies, customer requirements, industry standards, and applicable regulatory guidelines.
• Maintain accurate operational documentation and provide regular reporting on operational status, asset health, and team performance.
• Support a culture of safety, accountability, and continuous improvement across data center operations.

Qualifications

• Associate Degree (U.S.) or College Diploma (Canada) in Information Technology, Engineering, or a related field.
• 1+ year of experience managing data center operations and/or technical teams in a 24x7 operational environment.
• Experience with logistics operations, inventory management, and asset tracking systems.
• Exposure to IT hardware operations with experience supporting incident management and change management processes.
• Knowledge of data center infrastructure, including power, cooling, networking, and server hardware.
• Strong organizational, leadership, and communication skills.
• Ability to work effectively in a fast-paced, always-on operational environment.
• Familiarity with data center monitoring platforms and automation tools.
• Strong analytical and problem-solving skills with attention to detail.

Pay

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.