Data Center Operations Manager

About the role

The Data Center Operations Manager is responsible for the day-to-day operations, reliability, and lifecycle of the on-site infrastructure that supports Local Now's streaming services. This role is based in Atlanta, GA.

Responsibilities

• Own day-to-day operations of the Atlanta data center, including capacity, power, cooling, physical security, and vendor coordination.
• Lead hardware lifecycle management: procurement, deployment, decommissioning, and refresh planning aligned to growth and roadmap needs.
• Define and run incident response and escalation procedures for site-level events; partner with on-call engineering when issues span infra and software.
• Manage relationships with colocation, hardware, and connectivity vendors; negotiate and track service-level agreements.
• Build and maintain documentation, runbooks, and operational dashboards so that the site is observable and operable by more than one person.
• Partner with Dev Ops and platform engineering to align infrastructure capacity with software architecture decisions.
• Establish and maintain compliance posture (physical security, environmental, audit readiness) appropriate to the data and services hosted.
• Hire and grow the on-site operations staff overtime as scope dictates.

Requirements

• 5+ years of data center or large-scale infrastructure operations experience.
• Hands-on expertise across server hardware, networking, storage, power/cooling, and physical-security systems.
• Experience in a 24x7 video operations environment, including familiarity with video encoding hardware and software, multicast, packaging, origination, etc.
• Strong vendor management chops—colocation, hardware OEMs, ISPs, and managed-service providers.
• Demonstrated ability to translate engineering and product requirements into capacity and infrastructure plans.
• Experience defining incident response, change management, and operational runbooks in a 24/7 environment.
• Comfort partnering with cloud-native engineering teams; appreciation for hybrid-architecture realities.
• Excellent written and verbal communication, including the ability to present operational posture to executive leadership.

Qualifications

• Experience supporting streaming media, video distribution, or content delivery infrastructure is a plus.
• Familiarity with infrastructure as code, configuration management, and modern observability tooling is a plus.
• A background managing infrastructure that handles regulated or privacy-sensitive data is a plus.

Skills

• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Effective communication and collaboration skills.
• Technical proficiency in data center operations and infrastructure management.

Benefits

• Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
• We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic.
• All qualified applicants will receive consideration for employment without regard to these characteristics.
• We are dedicated to providing a workplace free from harassment and discrimination.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is on-site in Atlanta.