Data Center Operations Engineer
Introduction
The Leaseweb USA team is growing, and we’re looking for a Data Center Operations Engineer to join our San Jose data center. This role is ideal for a hands-on, technology-driven professional who enjoys working in a fast-paced, mission-critical environment. At Leaseweb, everyone plays a role in delivering exceptional customer satisfaction. Our Data Center Operations Engineers are directly involved in the daily management, deployment, and support of hardware and hosting services that keep the internet running.
Why Leaseweb?
- Competitive salary + annual company bonus
- Career development and growth opportunities
- 100% company-paid Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance
- Generous time-off policy to support work-life balance
- Flexible Spending Accounts for medical and dependent care expenses
- 401(k) with 100% company match
- A supportive, fast-growing, and global work environment
What You’ll Do
- Service Deployment & Provisioning
- Install, configure, provision, relocate, upgrade, downgrade, and decommission servers and related equipment within the data center.
- Technical Support & Remote Hands
- Provide hands-on technical support for internal teams and customers, including Remote Hands services, meeting SLA targets, documenting work in tickets, and participating in Engineer on Duty (EOD) rotations as required.
- Customer & Colocation Support
- Support colocation customers with hardware installations, dedicated/private rack services, facility access, and tours.
- Hardware Lifecycle & RMA Management
- Replace defective hardware, process RMAs, manage warranty claims, test servers and equipment, wipe and quarantine hard drives, and degauss failed drives in accordance with company standards.
- Shipping, Receiving & Inventory Management
- Receive and ship equipment, perform packing and logistics tasks, maintain inventory accuracy, and support asset tracking.
- Asset Management & Environmental Monitoring
- Maintain accurate asset records, label equipment, enrich inventory data, monitor environmental systems and sensors, and respond to facility alerts.
What You Bring
- At least 2 years, (3 years preferred) of hands-on experience working in a data center environment
- Working knowledge of Linux and common operating systems
- Strong hardware knowledge (servers, switches, KVMs, drives, memory, etc.)
- Basic network knowledge (DNS, IP addressing, subnetting, gateways)
- Valid driver’s license
- Certificate or degree in Computer Science or related technical discipline preferred
- Ability to travel domestically and internationally as needed (less than 10%)
- Willingness to obtain a passport within 6 months of hire, if required
About Leaseweb
Leaseweb is one of the world’s leading hosting brands, delivering private cloud, dedicated servers, colocation, CDN, and cybersecurity services. With 25+ data centers worldwide, 5.5+ Tbps of bandwidth capacity, and 99.999% core uptime, we’re the backbone of the internet—and we’re just getting started.