Data Center Logistics Associate L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. With over 25 years of experience, Milestone supports category-defining enterprise clients and specializes in Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. The company fosters a collaborative, inclusive, and employee-first culture, empowering professionals to deliver transformational IT benefits through best practices, continuous improvement, and intelligent automation. Milestone has more than 3,000 employees serving over 200 companies worldwide.

Travel Requirements: Up to 25% travel may be required based on business, client, site, or project needs.

About the Role

The DC Logistics Specialist – Level 2 is responsible for safely and accurately executing logistics operations within client data centers, warehouses, and internal transport environments. This role performs material movement, inventory control, receiving, shipping, staging, deployment support, and system transactions with limited supervision. The Level 2 Specialist works both independently and as part of a team, maintains strict inventory accuracy, supports service delivery standards, and contributes to continuous improvement in logistics operations.

This role operates within an active data center construction and deployment environment, including construction zones, loading docks, staging areas, equipment pathways, and areas with ongoing trade activity. Work conditions may include exposure to moving equipment, construction materials, uneven surfaces, elevated noise levels, and other construction-related hazards. Strict adherence to site safety rules, posted signage, and direction from safety personnel is required.

Responsibilities

• Safely move parts, materials, equipment, and inventory into, out of, and around client data centers and warehouse environments.
• Execute receiving, shipping, staging, put-away, kitting, picking, packing, and deployment support activities.
• Maintain strict inventory control through accurate system transactions, barcode scanning, labeling, and documentation.
• Support rack, server, storage, network, cabling, peripheral, spare parts, and data center infrastructure material movement.
• Transport inventory by hand, cart, pallet jack, forklift, box truck, or other approved equipment as trained and authorized.
• Validate shipment accuracy against purchase orders, bills of lading, packing slips, tickets, or deployment documentation.
• Identify, investigate, document, and escalate inventory discrepancies, damaged materials, shipment variances, or process non-compliance.
• Assist with monthly, quarterly, or annual physical inventories and cycle counts.
• Maintain operational areas in accordance with 5S, safety, cleanliness, and organization standards.
• Follow client-specific Standard Operating Procedures, Work Instructions, security requirements, and service level expectations.
• Monitor assigned work queues, tickets, tasks, or requests and complete work within required timelines.
• Provide proactive customer service to client teams, deployment teams, vendors, and internal stakeholders.
• Support new hire onboarding or peer training on basic logistics processes as directed.
• Recommend process improvements to enhance safety, accuracy, efficiency, and service quality.
• Complete other duties as assigned in support of data center logistics operations.

Required Personal Protective Equipment (PPE)

• Hard hat
• Steel-toed safety boots
• High-visibility vest or approved high-visibility clothing
• Safety eyewear / eye protection
• Work gloves

Requirements

• High School Diploma, GED, or equivalent experience.
• 1+ year of experience in warehouse operations, logistics, inventory control, receiving, shipping, asset lifecycle management, data center operations, or related field.
• Working knowledge of warehouse operations and inventory control best practices.
• Experience performing accurate transactions in inventory, ERP, WMS, ticketing, or asset management systems.
• Proficiency with Windows-based applications and common productivity tools.
• Ability to use computers, tablets, smartphones, barcode scanners, and related technology.
• Strong verbal and written communication skills.
• Ability to manage priorities and workflow in a fast-paced environment.
• Ability to work independently and collaboratively across teams.
• Strong attention to detail and commitment to accuracy.
• Ability to understand and comply with safety requirements and operational procedures.
• Ability to safely lift and move up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, and perform physical work for extended periods.
• Valid driver’s license may be required depending on site responsibilities.
• Ability to pass required background checks, motor vehicle record checks, or site-specific screenings where applicable.

Preferred Qualifications

• 2+ years of logistics, warehouse, or data center operations experience.
• Prior experience working in a data center, hyperscale environment, technical warehouse, or secure client site.
• Experience with forklifts, pallet jacks, electric pallet jacks, box trucks, or other material handling equipment.
• Forklift, powered industrial truck, or material handling equipment certification.
• Experience supporting rack deployment, server deployment, asset lifecycle, or IT hardware logistics.
• Familiarity with shipping documentation, carrier coordination, RMA processing, or chain-of-custody procedures.
• Experience participating in physical inventories, cycle counts, or inventory audits.
• Basic knowledge of data center infrastructure components and terminology.

Data Center Work Expectations

• Physical Environment: Work is performed in large-scale warehouse and data center environments, including loading docks, storage areas, staging areas, secure corridors, and white space/data halls. The role may require miles of walking per day across multiple buildings or operational zones.
• Safety Standards: Must consistently follow safety procedures for material movement, equipment operation, dock activity, lifting, load securement, and working around sensitive equipment. Specialists are expected to identify and escalate safety risks and support a safety-first culture.
• Shift Expectations: Must be available for assigned shifts and may be required to support overtime, weekends, holidays, or schedule changes based on deployment, shipment, or client service needs.
• Dress Code/PPE: Must wear required PPE and comply with site dress standards. PPE may include safety footwear, high-visibility vest, gloves, eye protection, hearing protection, hard hat, or ESD protection depending on work location.
• Security Requirements: Must comply with data center access procedures, badge control, escort rules, secure material handling requirements, and confidentiality standards. Background check, site-specific security training, and client access approval may be required.
• Unique Working Conditions: Work may involve transporting equipment between warehouse and data center buildings, operating in active data halls, supporting deployment teams, and working around high-value, sensitive, or client-confidential equipment. Personal vehicle use between nearby buildings may be required where permitted, but not for transporting inventory unless specifically authorized.

Pay

Estimated Pay Range: Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location.