Data Center Logistics Associate L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

About the role

The Milestone Data Center Logistics Associate L2 is responsible for safely moving all “the parts” in to, out of and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full time, onsite position in an environment that consists of a large warehouse, data center and internal transport services.

Responsibilities

• Work as part of a team of logistics operators who work together and independently
• Ensure all operations are carried out in a proactive, compliant and effective manner
• Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions
• Maintain strict inventory control and conduct accurate system transactions
• Accurately and timely ship and receive inventory
• Assists in monthly and/or annual physical inventories; provides inventory reports
• Identify, document, and implement opportunities for continuous improvement
• Keep a strong working knowledge of all operating systems pertaining to the work area
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks) and box truck (No commercial driver’s license required) in accordance with all safety procedures and protocol
• Complete other duties that may be assigned as required with consideration for quality, safety and efficiency
• Commit to excellence in your contribution to overall Service Delivery
• Work alongside Team members to assist in workload execution, monitor quality, observe areas for improvement and support service knowledge growth
• Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
• Participate in all assigned in training to support the execution of their assigned responsibilities
• Ensure proactive customer service support to the Client and other operational teams as required

Requirements

• Demonstrate a willingness to be challenged and learn new skills
• Inventory control skills, manage priorities and workflow
• Computer, iPad, and iPhone literate
• Ability to work in a physical labor dynamic work environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independent of the team
• Ability to manage changing workload priorities as directed
• Able to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Ability to work independently and as a member of various teams and committees
• Ability to understand and perform workplace safety basics
• Good written and verbal communication skills
• Effective Customer Service skills
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift
• Align with our Milestone Core Values of sense of urgency, collaboration, open honest respectful communication, do what we say and going above and beyond

Qualifications

• High School Diploma or GED equivalent
• Minimum 1 year experience working in warehouse or logistics, receiving, asset life cycle management or related field
• Knowledge of warehouse operations best practices
• Proficient in Windows based programs
• Excellent written and oral communication skills
• Preferred Qualifications

Skills

• High School Diploma or GED equivalent
• Minimum 1 year experience working in warehouse or logistics, receiving, asset life cycle management or related field
• Knowledge of warehouse operations best practices
• Proficient in Windows based programs
• Excellent written and oral communication skills
• Preferred Qualifications

Benefits

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance.

Pay

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Schedule

N/A