Data Center Logistics Associate L1

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. With over 25 years of experience, Milestone supports category-defining enterprise clients and specializes in Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. The company fosters a collaborative, inclusive, and employee-first culture, empowering professionals to deliver transformational benefits to IT through continuous service improvement and intelligent automation. Milestone has more than 3,000 employees serving over 200 companies worldwide.

About the Role

The DC Logistics Associate is responsible for safely moving parts, materials, equipment, and inventory within client data centers and warehouse environments using approved technology and material handling equipment. This entry-level role supports daily logistics operations, including receiving, staging, inventory movement, and basic system transactions, while working under the direction of Logistics Specialists, Leads, and Managers. The position operates in an active data center construction and deployment environment, requiring strict adherence to safety protocols and site-specific work instructions.

Work Environment & Safety

This role operates within an active data center construction and deployment environment, which may include construction zones, loading docks, staging areas, equipment pathways, and partially completed data halls. Work conditions may involve exposure to moving equipment, construction materials, uneven surfaces, elevated noise levels, and other construction-related hazards. Employees must:

• Follow site safety rules, posted signage, access restrictions, and directions from site leadership and safety personnel.
• Remain aware of surroundings, use designated walkways, and report unsafe conditions immediately.
• Wear required Personal Protective Equipment (PPE) at all times in designated areas, including:
  • Hard hat
  • Steel-toed safety boots
  • High-visibility vest or approved clothing
  • Safety eyewear
  • Work gloves

Responsibilities

• Safely move parts, equipment, and inventory throughout warehouse and data center environments.
• Support receiving, staging, put-away, picking, packing, and shipping activities.
• Assist with rack, server, cable, peripheral, spare parts, and general data center material movement.
• Conduct basic inventory counts and assist with cycle count activities.
• Perform accurate transactions in approved inventory, ticketing, or asset management systems.
• Label, scan, sort, organize, and stage materials according to site procedures.
• Use approved material handling equipment such as carts, pallet jacks, and other tools as trained.
• Follow all Standard Operating Procedures, Work Instructions, safety protocols, and escalation paths.
• Maintain clean, safe, and organized work areas in accordance with 5S or equivalent standards.
• Communicate task status, inventory discrepancies, damaged materials, or safety concerns to supervisors.
• Support team goals related to service quality, accuracy, safety, and on-time completion.
• Participate in required training and demonstrate a willingness to learn data center logistics processes.
• Perform other duties as assigned in support of data center logistics operations.

Requirements

• High School Diploma, GED, or equivalent experience.
• 0–1 year of experience in logistics, warehouse operations, material handling, retail stockroom, manufacturing, distribution, or related environment.
• Ability to follow written and verbal instructions accurately.
• Basic computer, tablet, or mobile device literacy.
• Strong attention to detail and willingness to learn inventory control practices.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Positive, respectful, and professional attitude.
• Ability to understand and follow workplace safety requirements.
• Ability to safely lift and move up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, bend, reach, and perform physical work for extended periods.

Preferred Qualifications

• Prior experience in a warehouse, data center, distribution center, or technical operations environment.
• Experience using barcode scanners, inventory systems, ticketing systems, or handheld devices.
• Familiarity with pallet jacks, carts, or other basic material handling equipment.
• Basic understanding of shipping, receiving, inventory control, or asset tracking.
• Customer service experience in a service-oriented environment.
• Interest in developing a career in data center operations or logistics.

Data Center Work Expectations

• Physical Environment: Work is performed in warehouse areas, loading docks, staging rooms, secure data halls, and other operational spaces. The role may require extended walking across large facilities and standing for most of the shift.
• Safety Standards: Must follow all safety procedures, including safe lifting techniques, equipment operation rules, pedestrian pathways, emergency procedures, and incident reporting. Associates must stop work and escalate unsafe conditions.
• Shift Expectations: Must be able to work assigned shifts, which may include early mornings, evenings, weekends, holidays, or overtime based on client and site needs.
• Dress Code/PPE: Must comply with site dress code and wear required PPE, including safety shoes, high-visibility vest, gloves, eye protection, hearing protection, and other required equipment.
• Security Requirements: Must comply with client security policies, access control procedures, badge requirements, escort rules, and confidentiality expectations. Background check and security clearance may be required.
• Unique Working Conditions: Work may occur near sensitive IT equipment, active construction areas, loading docks, and high-security operational zones. Associates must avoid unauthorized access, photography, or handling of equipment outside assigned responsibilities.

Travel Requirements

This role may require travel up to 25% based on client, site, project, training, or operational business needs.

Pay

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location.

Diversity & Inclusion

Milestone Technologies is committed to creating a workplace that reflects the communities it serves, where employees feel empowered to bring their full, authentic selves to work. The company values diversity, equity, and inclusion as critical to its continued success and provides equal employment opportunity for all applicants and employees without discrimination based on race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other protected category.