Data Center Infrastructure Delivery Manager, Infrastructure Delivery

About the role

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Key job responsibilities

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance
• Delivering capacity to existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Basic qualifications

• 2+ years of in a data center technology role experience
• 2+ years of management/team lead function experience
• 2+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment

Preferred qualifications

• Knowledge of networking infrastructure topology
• Work a flexible schedule including weekends, nights, and holidays
• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• Experience with installing physical data center equipment such as copper/fiber cabling and racks
• Certifications in a relevant field (CCENT, Network+, CCNA)
• Behavioral interviewing and hiring experience

Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Pay & benefits

Base salary range: $78,400.00 - $137,300.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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