Data Center Infrastructure Delivery Manager
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance
- Delivering capacity to existing Data Centers
- Helping build and bring online new Data Centers
- Constantly improving all our processes and procedures
- Assisting & managing relationships with external vendors & contractors
- Liaising with internal teams & management groups
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
Essential requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility becomes operational
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
A day in the life
AWS is a fast paced technology company and a leader in the world of data centers. We are expanding our infrastructure management team and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
Basic qualifications
- 2+ years of management/team lead function experience
- 2+ years of experience in a data center technology role and/or 2+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment
Preferred qualifications
- Work a flexible schedule including weekends, nights, and holidays
- Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
- Experience with installing physical data center equipment such as copper/fiber cabling and racks
- Understanding of networking infrastructure topology
- Certifications in a relevant field (CCENT, Network+, CCNA)
- Behavioral interviewing and hiring experience
Pay & benefits
Base salary range: $78,400.00 - $137,300.00 USD annually (USA, OR, Boardman). Your package will include sign-on payments and restricted stock units (RSUs). Final compensation determined based on factors including experience, qualifications, and location.
Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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