Data Center Facilities Technician

About the role

Job Description Leads ongoing critical environment maintenance and repair for specific service lines. Engages and leads medium-level impact projects and coordinates with relevant stakeholders. Manages incidents that impact Data Center Infrastucture services, resolving incidents in a timely manner. Ensures alignment of own work with safe working practices is maintained. Supports on-site data centers operations related to engineering infrastructure, identifying risks and gaps and troubleshooting as required. Follows and enhances policies and procedures. Participates in training programs for newer members of the team.

Responsibilities

• Physically capable of climbing ladders, walking long distances within large complexes, and safely lifting up to 50 pounds.
• Ability to obtain government security clearance or certification, such as DOD or VA.
• Comfortable working outdoors, in mechanical rooms, and in computer environments.
• Proficiency in operating company vehicles, radios, and assigned equipment.
• Willingness to work 12-hour shifts, nights, weekends, and holidays as required.
• Flexible to work additional or irregular hours as needed, adhering to local regulations.
• Adhere to corporate and organizational security policies and procedures, understanding the importance of safeguarding corporate and client assets, and taking appropriate action to prevent and report security breaches within the scope of the position.
• Undertake additional responsibilities as assigned.

Qualifications

• Possess a valid Driver's License.
• Hold a Universal Refrigeration Certificate.

Skills

• Basic operating knowledge of engineering systems.
• Oracle processes, procedures, and industry standards.
• Collaborates with senior team members and supports a project or other design and engineering initiatives.
• Contributes to the development of policy documents by collaborating with team members, proposing minor changes for policy enhancement.
• Engages in the creation and upkeep of best-in-class policies and procedures.
• Provides tabletop exercises and scenario-based trainings to newer members of the team.
• Collaborates with team to deliver impactful work and provide support for team objectives.
• Follows procedures to identify and resolve moderately complex or non-routine issues, escalating as needed.
• Collects and reviews data and/or information to troubleshoot errors, and helps team address routine issues.
• Recommends ideas to increase efficiency and effectiveness of non-standard processes, protocols, and workflows.

Benefits

• Medical, dental, and vision insurance.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care.
• Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.

Pay

Hiring Range in USD from $28.41 - $56.83 per hour; from: $59,100 - $118,200 per year.

Schedule

Shifts can vary depending on the specific role and location, but generally include 12-hour shifts, nights, weekends, and holidays as required.