Data Center Facilities Technician

About the role

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.

Responsibilities

• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical, Electrical, and Fire Life Safety systems
• Tests performance of electromechanical assemblies and electronic volt meters
• Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
• Inspects equipment for defects, leaks, and potential issues
• Installs electrical/electronic parts and hardware in housings/assemblies with hand tools
• Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems
• Analyze systems to ensure best practice for internal/external customers
• Provides feedback on effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs
• Collaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systems
• Provide smart/remote hands assistance within specified SLA
• Moves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivity
• Additional Accountabilities: 100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests; 100% accurate and timely submission of timesheet documentation in Field Service; 100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations; 100% completion of required Talent LMS based training courses as assigned; 100% adherence to Salute Mission Critical safety standards and best practices; 100% adherence to client security/privacy practices and expectations

Qualifications, Skills, and Experience

• Education/Experience background: Level I - Associates Degree or minimum of 2 years' experience in electrical/mechanical industry
  Level 2 - Associates Degree or minimum of 3 years' experience in electrical/mechanical industry
  Level 3 - Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industry
• Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center
• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
• Certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training
• Knowledge of networking concepts
• Current knowledge of industrial safety practices
• Ability to utilize integrated critical monitoring systems
• Possess critical thinking and complex problem solving skills
• Excellent written and oral communication skills
• Microsoft 365 proficiency
• Ticket system literacy
• Basic customer service principles

Compensation & Benefits

The hourly rate for this role is $31.00 per hour. This range reflects a good-faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted hourly rate is the final rate of pay for the position, based on job-related factors consistent with applicable law.