Data Center Facilities Technician

About the role

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.

Responsibilities

• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systems
• Tests performance of electromechanical assemblies and electronic volt meters
• Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
• Inspects equipment for defects, leaks, and potential issues
• Installs electrical/electronic parts and hardware in housings/assemblies with hand tools
• Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems
• Analyze systems to ensure best practice for internal/external customers
• Provides feedback on effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs
• Collaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systems
• Provide smart/remote hands assistance within specified SLA
• Moves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivity
• Additional Accountabilities: 100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests; 100% accurate and timely submission of timesheet documentation in Field Service; 100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations; 100% completion of required Talent LMS based training courses as assigned; 100% adherence to Salute Mission Critical safety standards and best practices; 100% adherence to client security/privacy practices and expectations

Requirements

• Level I - Associates Degree or minimum of 2 years' experience in electrical/mechanical industry
• Level 2 - Associates Degree or minimum of 3 years' experience in electrical/mechanical industry
• Level 3 - Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industry
• Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center
• Possess certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training
• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems

Skills

• Knowledge of networking concepts
• Current knowledge of industrial safety practices
• Ability to utilize integrated critical monitoring systems
• Knowledgeable in complex problem solving
• Excellent written and oral communication skills
• Microsoft 365 proficiency
• Ticket system literacy
• Basic customer service principles

Qualifications

• Education/Experience background: Level I - Associates Degree or minimum of 2 years' experience in electrical/mechanical industry; Level 2 - Associates Degree or minimum of 3 years' experience in electrical/mechanical industry; Level 3 - Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industry
• Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center
• Possess certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training
• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems

Benefits

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment
• Pace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments

Pay

The hourly rate for this role is $31.00 per hour.

Schedule

N/A