Data Center Facilities Manager

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of products including TikTok, Lemon8, CapCut, Pico, Toutiao, Douyin, and Xigua, ByteDance makes it easier and more fun for people to connect with, consume, and create content.

We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. By fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

Why Join ByteDance

At ByteDance, we strive to do great things with great people. Our mission to inspire creativity and enrich life drives us to create value for our communities. We value diversity, inclusion, and an environment where employees are celebrated for their skills, experiences, and unique perspectives.

Responsibilities

• People Leadership & Talent Development: Lead, mentor, and develop a high-performing team of data center facility operation engineers and technicians; build a culture of accountability, safety, and continuous improvement. Manage shift planning, resource allocation, and succession planning to ensure 24/7 technical coverage.
• Operational Excellence & SLA Governance: Ensure site uptime and strict adherence to Service Level Agreements (SLAs). Serve as the escalation point for major site incidents. Establish, audit, and govern maintenance programs of colocation partners for high-quality execution of preventative and corrective maintenance. Oversee Root Cause Analysis (RCA) and Corrective Actions/Preventive Actions (CAPA) for critical infrastructure failures.
• Vendor Strategy & Contract Management: Manage critical colocation and vendor partnerships, driving Key Performance Indicators (KPIs) and operational governance. Lead regular Quarterly Business Reviews (QBRs) and operational audits with partners and critical equipment vendors (Generators, UPS, Chillers).
• Financial & Asset Management (CapEx/OpEx): Own the site operational budget (OpEx) and forecast lifecycle capital improvement projects (CapEx). Identify opportunities for infrastructure optimization, energy efficiency (PUE reduction), and cost-saving initiatives without compromising reliability.
• Risk & Change Management: Serve as the site authority for Critical Environment Work Authorizations (CEWA) and high-risk Method of Procedures (MOPs). Enforce a zero-injury safety culture, ensuring compliance with global and local environmental, health, and safety (EHS) regulations.
• Deployment, Commissioning & Lifecycle Support: Partner with Design, Construction, and Global Commissioning teams to oversee data hall fit-outs, capacity expansion, commissioning tests, and facility audits. Ensure seamless handovers from construction to operations (Operational Readiness), including updated single-line diagrams, SOPs, and EOPs.

Requirements

• Minimum Qualifications:
  • Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
  • 5+ years of experience in critical infrastructure operations (Data Centers, Semiconductor Fabs, or Power Plants).
  • Deep understanding of data center tiering standards (TIA-942 Rated 3/4, Uptime Tier III/IV), Power Redundancy (2N, N+1 distributed), and Cooling Redundancy (Concurrent Maintainability).
  • Proven track record of managing high-risk change management (MOPs/SOPs/EOPs) and conducting Root Cause Analysis (RCA) for complex electrical/mechanical failures.
  • Strong practical knowledge of Megawatt-class Diesel Generators, Static/Rotary UPS, Medium/Low Voltage Switchgears, Chillers, Cooling Towers, CRAH/AHU units, and BMS/EPMS systems.
• Preferred Qualifications:
  • Certifications: CDCP (Certified Data Center Professional), CDFM (Certified Data Center Facilities Manager), PMP, or equivalent professional engineering licenses.
  • Demonstrated experience managing large-scale vendors/colocation providers and controlling OpEx/CapEx budgets.
  • Outstanding communication, cross-functional collaboration, and conflict-resolution skills. Ability to communicate complex technical incidents clearly to executive leadership.
  • 2+ years of experience in a people management, supervisory, or site-lead role within a hyperscale or large-scale colocation environment.
  • Ability to thrive in a fast-paced, ambiguous environment and participate in an on-call rotation for emergency escalation.

Benefits

• Day one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave, short-term and long-term disability coverage, and life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
• Additional discretionary bonuses/incentives and restricted stock units may be eligible for this role.

Pay

The base salary range for this position is $86,400 - $167,040 annually. Compensation may vary depending on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package that may include additional discretionary bonuses/incentives and restricted stock units.