Data Center Engineering Operations Technician -

About the role

As an Engineering Operations Technician at Amazon Web Services, you will work with front-line teams supporting the operations of some of the world’s most powerful data centers. You will maintain and operate critical infrastructure systems, test and implement new technology, and collaborate with teams globally to meet evolving market demands. This role is ideal for those passionate about learning, evolving, and contributing to industry-leading cloud infrastructure.

Responsibilities

• Perform daily building rounds to monitor and record data from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
• Conduct rack installs and decommissioning within internal SLA.
• Perform preventative maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Provide technical writing to support change management programs.
• Monitor daily work requests and manage them to resolution; execute projects from conception to completion.
• Provide on-site support to contractors, sub-contractors, and vendors, ensuring all work aligns with established practices, procedures, and local legislation.

Work Schedule

This position offers two shift schedule options, both operating 24/7 with on-site presence:

Option 1: Weekend Rotation

• Days Worked: Sunday – Tuesday, plus every other Saturday.
• Weekly Pattern: Alternates between 3-day and 4-day work weeks.
• Shift Hours: 5:30am – 6:00pm (day shift) or 5:30pm – 6:00am (night shift).

Option 2: Weekday Rotation

• Days Worked: Wednesday – Friday, plus every other Saturday.
• Weekly Pattern: Alternates between 3-day and 4-day work weeks.
• Shift Hours: 5:30am – 6:00pm (day shift) or 5:30pm – 6:00am (night shift).

Both schedules follow a rotating pattern where you’ll work 3 days one week and 4 days the following week. Some locations may include on-call rotations, and the role may support more than one site.

Physical Requirements

• Regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Equipment and Systems Maintained

This role involves hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, including:

• Stand-by diesel generators and related fuel systems.
• 3-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries.
• Mechanical equipment including CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors.
• Fire/life safety equipment, building automation systems, and general facilities equipment.

Qualifications

Basic

• Ability to work shifts longer than eight hours in duration.
• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Ability to bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders.

Preferred

• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
• Experience in data center engineering.

Pay

The base salary range for this position is $37.64 – $65.91 USD hourly, depending on location and experience. Your total compensation package may include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Comprehensive health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance, and supplemental life plans.
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.