Data Center Critical Operations Manager

About the role

Riot is seeking a Data Center Critical Operations Manager to lead the day-to-day operations of a mission-critical data center, ensuring 100% uptime, safety, and operational excellence across all critical systems.

Responsibilities

• Own the uptime, reliability, and maintenance of all critical facility infrastructure, including UPS systems, generators, HVAC equipment, building management systems (BMS), and fire/life safety systems.
• Lead, develop, and manage a multidisciplinary team of engineers and technicians, fostering a culture of safety, accountability, and continuous improvement.
• Oversee the operation, reliability, and maintenance of advanced liquid cooling technologies, including CDUs, rear-door heat exchangers (RDHx), direct-to-chip cooling systems, leak detection systems, and water treatment programs.
• Ensure strict compliance with safety standards and operational procedures, including LOTO, NFPA, OSHA, and established MOP, SOP, and EOP processes.
• Manage relationships with vendors, contractors, and OEM service providers; oversee service level agreements (SLAs), budgets, and cross-functional coordination with IT, Security, and Construction teams.
• Maintain accurate asset management and maintenance records within the CMMS and ensure ongoing audit readiness and compliance with applicable standards and certifications, including SOC and ISO requirements.

Requirements

5–10+ years of experience in mission-critical operations (data centers, hospitals, utilities, or similar environments) with demonstrated leadership capability

Strong understanding of electrical and mechanical systems, including risk controls and mitigation strategies

Hands-on experience with liquid cooling change control processes, including valve lineups, pressure testing, and air purge procedures

Ability to lift up to 50 lbs, climb ladders, participate in on-call rotations, and travel up to 5% as needed

Preferred Qualifications

• Experience in hyperscale or customer-facing environments
• Familiarity with Uptime Institute/TIA-942 and NFPA 70E
• Bachelor’s degree or equivalent technical/military training/trade school

Benefits

Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant

Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build

401(k) Retirement Plan: Includes a generous company match

Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans

Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work