Critical Operations Manager, Data Center Facilities

Responsibilities

• Oversee multiple teams of critical facility engineers and operations specialists responsible for the day-to-day reliability and maintenance of data center mechanical, electrical, and controls systems
• Define and drive the operational strategy, standards, and roadmaps for critical facility engineering across a portfolio of data center sites
• Establish and enforce preventive and predictive maintenance programs for high-voltage electrical systems, UPS, generators, cooling infrastructure, and building management systems
• Lead incident response and root cause analysis processes for critical facility events, ensuring corrective actions are implemented and systemic risks are mitigated
• Partner with data center construction, capacity planning, and infrastructure engineering teams to support new site commissioning, technology refresh, and capacity expansion projects
• Develop and manage operational budgets, capital expenditure plans, and vendor contracts for critical facility services and equipment
• Build organizational capability by recruiting, developing, and retaining critical facility engineering talent across multiple sites and functional areas
• Define and track key performance indicators for facility reliability, energy efficiency, and operational risk, reporting outcomes to senior leadership
• Drive continuous improvement initiatives including automation of facility monitoring, standardization of operating procedures, and adoption of emerging critical infrastructure technologies
• Collaborate with safety, environmental, and compliance teams to ensure all critical facility operations meet regulatory requirements and Meta's internal safety standards

Qualifications

• 10+ years of experience in critical facility engineering or data center operations, including direct management of mechanical, electrical, or controls systems in a hyperscale or enterprise data center environment
• 6+ years of experience managing teams of engineers or technical operations specialists, including multi-site or multi-team organizational scope
• Experience developing and executing operational strategies, maintenance programs, and capital plans for mission-critical infrastructure
• Experience leading incident response, root cause analysis, and risk mitigation processes for high-availability critical systems
• Experience partnering cross-functionally with construction, capacity planning, and infrastructure engineering organizations on large-scale facility programs