Data Center Operations Manager

Job Responsibilities

• Own the vision, growth strategy, and full P&L performance for the data center vertical across all applicable company trades, including Fire Sprinkler Construction, Fire Alarm, Special Hazards, Fire Protection Consulting, and Underground Fire Protection.
• Assess the data center market landscape, identify emerging opportunities, and position the company competitively for new project pursuits in Texas and target markets outside the state.
• Partner with Market Development, Sales, and Estimating to develop and refine pricing programs tailored to data center project requirements, including early-engagement pre-construction and design-assist services.
• Serve as the company's internal subject matter expert on data center fire protection systems, construction protocols, and owner/GC/CM/commissioning agent relationship management.
• Collaborate with the individual trade line-of-business managers to align resources, workflows, and execution strategies for data center project delivery.
• Manage, modify, and oversee all operations, personnel, and processes within the data center vertical across every trade performed.
• Oversee job setup, contracts, change orders, purchase orders, subcontractor management, and accounting processes in alignment with company SOPs across all trades.
• Monitor and actively manage project budgets vs. actuals; review job costing details with the team to identify and act on improvement opportunities.
• Maximize labor production and efficiency across trades while maintaining the exacting quality standards required in mission-critical environments.
• Ensure all projects maintain proper update status — materials, equipment rentals, subcontractors, intercompany jobs, etc.
• Oversee change order management across all trades to protect margin and ensure timely billing and revenue recognition.
• Recruit, develop, and retain a high-performing, cross-trade team with the technical expertise required for data center construction.
• Conduct periodic performance reviews, effectively communicating expectations and development opportunities.
• Champion training at all levels — including pre-action system installation, clean agent suppression, fire alarm in mission-critical environments, and data center-specific safety and commissioning protocols.
• Reduce turnover and foster a culture of ownership, teamwork, and continuous improvement across all trade disciplines within the segment.

Financial Performance & P&L Ownership

• Own the data center vertical P&L, with full accountability for revenue, gross margin, and profitability across all trades operating within the segment.
• Prepare and adhere to the segment operations budget; conduct periodic resource analysis with the Director of Sprinkler Construction.
• Monitor and report on key metrics including revenue, gross margin, productivity, and people performance; communicate findings to senior leadership regularly.
• Ensure timely daily/weekly billing, confirm payment terms on open jobs, and track project profitability throughout the project lifecycle.
• Propose and implement technology and process improvements to increase productivity and profitability on data center projects.
• Leverage BIM/coordination tools, prefabrication strategies, and digital project management platforms appropriate to mission-critical, multi-trade construction workflows.

Team Development

• Recruit, develop, and retain a high-performing, cross-trade team with the technical expertise required for data center construction.
• Conduct periodic performance reviews, effectively communicating expectations and development opportunities.
• Champion training at all levels — including pre-action system installation, clean agent suppression, fire alarm in mission-critical environments, and data center-specific safety and commissioning protocols.
• Reduce turnover and foster a culture of ownership, teamwork, and continuous improvement across all trade disciplines within the segment.