Data and Performance Analyst

General Purpose of the Job

The Data and Performance Analyst supports quality improvement, Population Health, and value-based care initiatives across Long Island Select Healthcare (LISH). This role is responsible for collecting, validating, analyzing, and reporting clinical, operational and financial data to drive performance improvement, regulatory compliance, and improved patient outcome. The analyst partners with clinical and operational leaders to monitor FQHC-specific metrics, meet HRSA Uniform Data System (UDS) reporting requirements, and advanced value-based care performance across payer contracts.

Essential Duties & Responsibilities

• Data Management & Analytics
• Collect, validate, and analyze data from multiple systems including EHR (eClinical Works), payer reports, registries, and internal databases.
• Maintain data integrity and ensure consistent, accurate, and timely reporting.
• Produce routine and ad hoc reports to support clinical operations, finance, and executive leadership.
• Identify performance trends, disparities in care, and opportunities for improvement using statistical analysis.
• FQHC Performance Metrics & Reporting
• Monitor, analyze, and report on HRSA UDS measures.
• Track access and utilization metrics.
• Monitor care management and population health metrics, including: High-risk patient engagement, Care gap closure rates, Chronic disease registries, Value Based Care (VBC) & Payer Performance.
• Track and report performance on value-based contracts and payer scorecards, including: HEDIS quality measures, Risk adjustment (RAF/HCC coding accuracy), Total cost of care/utilization trends (ED visits, hospitalizations, readmissions), Preventable admissions and avoidable ED utilization, Quality incentive metrics and shared savings performance.
• Support provider and care team performance reviews tied to VBC metrics.
• Identify opportunities to improve quality scores, utilization efficiency, and financial performance under VBC arrangements.
• Dashboard & Reporting Tools
• Develop and maintain dashboards and reporting tools (using available platforms and Excel-based solutions).
• Ensure timely refresh of performance data (weekly/monthly).
• Standardize KPI definitions and reporting methodologies across departments.
• Quality Improvement & Performance Management
• Partner with Quality, Clinical, and Operations team to support Performance Improvement Initiatives.
• Provide analytical support for quality committees (e.g., QI Committee, Leadership, Department meetings).
• Translate complex datasets into actionable insights for clinical and non-clinical stakeholders.
• Support initiatives using Lean or continuous improvement methodologies.
• EHR & Technical Reporting
• Develop and maintain reports using EHR reporting systems.
• Collaborate with IT and clinical staff to improve data capture and workflow efficiency.
• Support implementation and optimization of registries and quality reporting tools.
• Regulatory & External Reporting
• Lead and support HRSA Uniform Data System (UDS) reporting and submission.
• Coordinate external reporting requirements (e.g., HRSA operational reports, payer submissions, quality programs).
• Analyze results and provide actionable recommendations to improve compliance and performance.
• Stakeholder Support & Communication
• Prepare data summaries, scorecards, and presentations for leadership and board-level reporting.
• Serve as a strategic analytical partner across clinical, operational, and administrative teams.
• Clearly communicate findings through visualizations and concise executive summaries.
• Operations Support
• Provide ongoing analytical and technical support to Quality & Performance teams.
• Aid in departmental operations and special projects as needed.

Qualifications & Experience

• Bachelor’s degree in Public Health, Healthcare Administration, Data Analytics, Business, or related field.
• 1-3 years of experience in healthcare analytics, preferably in an FQHC, ambulatory, or population health setting.
• Strong analytical and critical thinking skills.

Preferred Qualifications

• Experience working in an FQHC or community health center environment.
• Knowledge of HRSA UDS reporting requirements and FQHC quality measures.
• Experience with value-based care models and payer performance reporting.
• Experience with eClinical Works or equivalent EHR systems.
• Familiarity with HEDIS, risk adjustment (HCC/RAF), and population health tools.

Skills & Competencies

• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data modeling).
• Strong written and verbal communication skills.
• Ability to translate complex data into actionable insights for diverse audiences.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced healthcare setting.
• Collaborative mindset with strong stakeholder engagement.

Key Performance Indicators (KPIs) for Role

• Accuracy and timeliness of UDS and regulatory reporting.
• Improvement in clinical quality measures (e.g., diabetes, hypertension control).
• Performance on value-based care metrics and payer scorecards.
• Reduction in care gaps and improvement in preventative screening rates.
• Improved access metrics (e.g., appointment availability, no-show reduction).
• Stakeholder satisfaction with analytics and reporting support.

Necessary Skills & Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word).
• To perform this job successfully, an individual should have basic to intermediate knowledge of Practice Management and Electronic Medical Record software – eClinicalWorks a plus).

Other Skills and Abilities

• Interpersonal skills, organization & planning, problem solving, conflict resolution ability, assertiveness, strong teamwork & networking skills, ability to carry out job duties independently in the community.
• Demonstrated ability to work effectively with culturally diverse populations.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The noise level in the work environment is usually moderate.

Travel Means and Ability to travel between sites required.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The noise level in the work environment is usually moderate.