Data Analytics, Business Systems Analyst IV

About the role

MedImpact Healthcare Systems, Inc. is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

The Business Systems Analyst IV is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating the more complex business systems and user needs. Formulates systems to parallel overall business strategies; writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Exemption Status: Exempt (United States). This position is not eligible for sponsorship.

Responsibilities

• Interviews end-users/customers to define business requirements for complex software modifications and enhancements.
• Meets with external clients to discuss enhancement requests as needed.
• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications.
• Coordinates and responds to requests for changes from original specifications.
• Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business.
• Consults with technical teams on design and database issues.
• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
• Drives and/or leads projects to completion for assigned projects.
• Develops project plans, prioritize project tasks, and provides regular status updates on project progress to management and stakeholders.
• Develops business processes that ensure developed application meets all project requirements.
• Ensures that projects are completed on time, accurate to defined specifications and within budget.
• Performs quality control checks on software before it is released to the QA department.
• Provides support to software development and QA staff as needed.
• Handles, prioritizes and manages multiple Service Requests (SR’s) throughout entire software development life cycle.
• Handles software release management of designated applications.
• May mentor and provide functional work direction to less experienced Business Systems Analysts.

Requirements

Education and Experience

• BS/BA and 6+ years’ experience or equivalent combination of education and experience.
• 2 years of subject matter expertise in respective areas.

Computer Skills

• Visio, Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Oracle database and Oracle SQL.
• On-line transaction processing (OLTP).
• Familiar with relational databases and client server concepts.

Certificates, Licenses, Registrations

• None required.
• Certified Business Analysis Professional (CBAP) preferred.

Skills

Other Skills and Abilities

• Working knowledge of software development life cycle (SDLC).
• Good understanding of supported MedImpact products and services from a business and technical perspective.
• Experience with both Agile and Waterfall methodologies.
• Good project planning skills (creation and definition).
• Negotiation skills.
• Business requirements gathering and elicitation techniques.
• Use Case Modeling & Solutions requirements.
• Activity and Swim Lane Diagrams.
• Conflict management skills.
• Leading and facilitating meetings.
• Interviewing skills to understand customer needs.
• Good interpersonal and communications skills (written/verbal).

Competencies

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in