Dashboard Administrator

Full‑time, regular employee position requiring a Secret clearance. Travel up to 10% local.

About the role

CACI is seeking a Journeyman Dashboard Administrator for the Global Mission Operations Support (GMOS) contract supporting the Department of State. The role enhances national security through advanced IT solutions, collaborating with experienced professionals and guiding a high‑performing team to deliver excellence. The GMOS contract modernizes and maintains applications and infrastructure using an integrated IT Service Management approach.

Responsibilities

• Prepare comprehensive Contract Status Reports and Weekly Activity Reports with integrated dashboard metrics, data visualizations, and key performance indicators (KPIs) supporting program management oversight.
• Develop interactive Trip Report dashboards documenting travel activities, site visit outcomes, costs and budget tracking, and lessons learned.
• Implement Quality Management Plan dashboards tracking quality control metrics, audit results, continuous improvement indicators, and compliance standards adherence.
• Develop and maintain integrated operational dashboards delivering near‑real‑time visibility into enterprise environment health, including system availability metrics, capacity utilization trends, and security posture indicators.
• Create comprehensive Quarterly Spend Plan dashboards with detailed financial projections tracking labor hours, costs by Contract Line Item Number (CLIN), and budget burn rates.
• Implement Data Center Management dashboards displaying Software‑Defined Data Center (SDDC) resource allocation, cloud‑based disaster recovery status, and infrastructure availability metrics.
• Configure Enterprise Operations Center dashboards displaying infrastructure system availability, critical incident status, and problem management metrics, coordinating with DT ENMOC.
• Using Grafana, design enterprise monitoring dashboards integrating data from Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix, and other platforms with automated alerting mechanisms.
• Develop Capacity Management dashboards implementing monitoring tools for trend analysis, forecasting, and capacity planning across IT infrastructure, applications, and storage systems.
• Create disaster recovery dashboards tracking 2N redundancy status, automated failover readiness, data replication health, and RTO/RPO compliance.

Qualifications

• Bachelor’s degree plus 4 years of experience in data visualization, business intelligence, dashboard development, data analytics, or IT operations reporting (equivalencies considered).
• Active Secret clearance.
• Proven experience with Grafana dashboard development and executive‑level reporting.
• Proficiency with business intelligence and visualization platforms such as Tableau, Power BI, Splunk dashboards, ServiceNow Performance Analytics, or similar tools.
• Strong understanding of IT operations metrics including system availability, performance indicators, capacity metrics, and service‑level reporting.
• Experience integrating data from multiple sources and presenting complex technical data in accessible, visually compelling formats with Section 508 accessibility compliance.
• Desired: Prior experience supporting federal agencies, especially the Department of State.
• Desired: Professional certifications (e.g., Tableau Desktop Specialist/Certified Associate, Microsoft Certified: Data Analyst Associate, Splunk Core Certified Power User).
• Desired: Experience with enterprise monitoring platforms such as Oracle Enterprise Manager, Splunk, AppDynamics, or Zabbix.
• Desired: Proficiency in SQL, data modeling, ETL processes, API integration, and scripting languages.

Benefits

• Healthcare
• Wellness programs
• Financial benefits
• Retirement plans
• Family support
• Continuing education
• Flexible time‑off benefit
• Robust learning resources

Pay

Proposed salary range: $72,700 – $149,200, dependent on factors such as geographic location, contract labor categories, experience, skills, education, and certifications.