Dairy Manager/Head Clerk

About the role

Mollie Stone’s Markets is looking for a Full-Time Dairy Manager at our Grand Central location in San Francisco.

This role supports overall store excellence by maintaining product quality, adhering to food safety standards, and creating an organized, well-presented department that meets company and regulatory requirements.

The position may function as a department lead (Dairy Manager) or support staff (Grocery/Clerk), depending on store needs.

Essential Functions

• Maintain full and organized dairy cases throughout the day, ensuring shelves are properly stocked, faced, and rotated using first-in, first-out (FIFO) principles
• Receive, inspect, and verify accuracy of dairy deliveries, report discrepancies or quality issues promptly
• Ensure proper handling and storage of refrigerated products, including monitoring and documenting temperature logs as required
• Maintain department cleanliness, including cases, storage coolers, display equipment, and work areas in accordance with health and safety standards
• Aid customers with product inquiries, special orders, and general service needs in a friendly and professional manner
• Identify and pull expired, damaged, or non-compliant products; follow company disposal and documentation procedures
• Operate equipment safely (pallet jacks, dollies, case cutters, pricing tools, etc.) and report maintenance needs
• Support inventory management through regular counts, shrink control, and accurate recordkeeping
• Comply with all store policies, food safety procedures, and regulatory requirements
• Set and achieve the highest standards
• Supervise, schedule, and assign duties to the Team Members
• Interview, train, develop all Team Members in a manner which builds and sustains a high performing team and minimizes turnover
• Establish and maintain a positive work environment, which encourages an exceptionally high level of Team Member morale

Minimum Qualifications

• High school diploma or equivalent
• Prior experience in grocery retail, dairy, or refrigerated department operations (or an equivalent combination of education and experience)
• Ability to lift to 50 lbs. repeatedly, stand/walk for extended periods, and tolerate cold working environments
• Basic math, reading, and communication skills
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays

Physical Requirements

• Standing, walking, bending, reaching, and lifting for prolonged periods
• Ability to lift, carry, push, or pull up to 50 lbs
• Frequent exposure to cold temperatures in refrigerated cases and coolers
• Ability to operate manual equipment (pallet jack, dolly, box cutter)

About the Benefits

• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Life Insurance
• Employee Assistance Program
• Pension Program
• Commuter Benefits
• Employee Discount on Mollie Stone’s Purchases
• Paid Time Off

Why should you apply?

• You want to enjoy what you do
• You know what it takes to provide outstanding customer service
• You would like to join a local, family-owned company who values you
• You get to enjoy and rely on great benefits and perks for you and your family
• You’ll have opportunity to learn, grow and advance in your career