D365 CRM Consultant

Infosys Microsoft unit drives digital transformation through a robust partnership with Microsoft, specializing in leveraging Microsoft Azure, Office 365, and Dynamics to deliver innovative cloud solutions. Our team of certified professionals ensures top-tier services, from cloud strategy and adoption to application development and data migration. Join us to be at the forefront of cloud innovation, enabling organizations to achieve more with cutting-edge Microsoft technologies.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities.
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements.
• Develop and integrate new features into existing applications, conduct code reviews, and maintain the codebase for stability and compliance.
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications.
• Assess ERP system performance to identify enhancement opportunities and ensure that ERP customizations comply with security measures and regulatory standards.
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer.

Requirements

• Experience in Dynamics CRM (Sales).
• Dynamics 365 Technical with hands-on complex Customizations, Configurations, and integrations.
• Proficiency in plugins, workflows, .Net, JavaScript, and Portals.
• Good knowledge of Dynamics 365 and coding best practices, including design specifications, programming, problem diagnosis, debugging, testing, modification, and assurance of technical requirements.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship.

Skills

• Knowledge of ERP systems and integration techniques.
• Ability to handle end-to-end ERP package customization and implementation.
• Skill in translating complex requirements into actionable development tasks.
• Passion for design and hands-on coding experience.
• Collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders.

Preferred Experience

• Microsoft certifications with Dataverse and Azure integration experience (Logic Apps, Functions, Service Bus, API Management).
• Proven enterprise-scale D365 & Power Platform architecture design experience.
• Advanced Power Platform ALM & CI/CD using Azure DevOps or GitHub.
• Experience in complex integrations with third-party and line-of-business systems.
• Hands-on experience with Power Pages, PCF controls, and advanced Canvas Apps.
• Experience handling data migration, performance tuning, and large Dataverse volumes.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.