D185 - IDD-CSDC - Evening Manager

About the role

River Edge Behavioral Health serves more than 10,000 Georgians with mental health, substance use disorder treatments, and supports for individuals with intellectual and development disabilities. We operate outpatient services at Emery Highway-Macon, Monroe County, and Baldwin County locations, offering behavioral health, nursing, psychiatric assessment, stabilization, and medication maintenance services, as well as crisis intervention, awareness, education, and recovery groups.

Responsibilities

• Prioritize a therapeutic program using a biopsychosocial approach to provide crisis support for admitted individuals.
• Collaborate with multidisciplinary medical, behavioral, and social teams to ensure holistic services are delivered.
• Oversee the optimal functioning of the unit and ensure the quality of health care provided by all staff.
• Consistently enhance staff and patient satisfaction by providing an experience that exceeds expectations and supports a respectful environment.
• Facilitate and document the monthly Process Improvement Committee (PIC) meeting and present quarterly reports to the CQI team.
• Compile the Annual PIC report, track trends, identify areas of improvement, and report results.
• Facilitate unit leadership team meetings, contributing to management of unit and client concerns through multidisciplinary strategies and actionable plans.
• Review time records of non-exempt subordinates for accuracy and completeness.
• Notify management and/or Human Resources promptly when salaried employees leave the payroll due to resignation or require pay adjustments for leave without pay or other issues.
• Comply with legal requirements and agency policies regarding Family Leave requests and other leaves of absence.

Requirements

• Must obtain and maintain certification through the National Association for the Dually Diagnosed.
• Experience managing a behavioral health and/or IDD program (3+ years preferred).
• Experience serving individuals with developmental disabilities and/or co-occurring diagnoses.
• Experience working in or managing a healthcare setting.
• Experience serving as a supervisor in a crisis setting.

Qualifications

• Bachelor’s degree in a related field (social work, psychology, public health, etc.) from an accredited college or university.

Skills

• Ethical Practices: Adhere to DBHDD and State of Georgia guidelines for ethical practices.
• Collaboration: Understand and interpret organizational, state, and federal regulations, including professional development, safety training, and confidentiality policies, and collaborate with other behavioral professionals.
• De-escalation Training: Ability to certify in crisis prevention de-escalation methodology and provide training to staff to ensure consistent care.
• Emotional Intelligence: Remain calm emotionally and physically, and refrain from inappropriate responses to challenging behaviors (e.g., verbal threats, spitting, name-calling).

Benefits

• Flexible spending accounts
• Short and long-term disability coverage
• 11 Paid holidays
• Voluntary Life Insurance

Pay

Compensation is commensurate with experience.

Schedule

This is a 24/7 facility. While typically an eight-hour shift, Monday through Friday evening, night, and overnight shifts may occasionally be required.