Jobs · Information Technology · North Carolina

D&IT Business Solutions Manager

JTI · Raleigh, NC · 2 wk ago
Information TechnologyFull-time

About the role

The Digital & IT Solutions Manager leads the delivery and continuous improvement of digital and IT solutions that support business growth. This role involves managing a portfolio of applications, collaborating with global teams, and ensuring systems are efficient, standardized, and aligned with business needs.

Responsibilities

  • Lead the delivery and continuous improvement of IT and digital solutions, ensuring they drive business performance and efficiency
  • Own the rollout and adoption of global systems across markets, including localization, deployment, and go-live
  • Partner with business and IT stakeholders to understand needs, shape solutions, and deliver roadmap priorities
  • Ensure reliable, high-quality system operations, including incident management, enhancements, and vendor performance
  • Drive innovation and continuous improvement by identifying new technologies and opportunities to enhance capabilities
  • Manage projects end-to-end, including planning, execution, budget control, and stakeholder alignment
  • Ensure compliance with governance, standards, and security requirements while optimizing cost and efficiency

Requirements

  • 3+ years of IT experience, including hands-on experience managing business applications or solutions
  • Proven track record in delivering IT solutions and managing projects in a fast-paced environment
  • Experience with modern technologies (e.g., Power Platform, data/analytics, or digital sales systems)
  • Strong ability to translate business needs into scalable technology solutions
  • Excellent communication, problem-solving, and collaboration skills with cross-functional teams
  • Experience working in multinational environments is preferred
  • Solid understanding of business processes within the FMCG industry
  • Fluent in English (written and spoken)

Qualifications

  • Master's degree in Computer Science, Information Systems, or related field
  • Professional certifications such as PMP, CSM, or similar

Skills

  • Technical expertise in IT and digital solutions
  • Project management and delivery skills
  • Collaborative leadership abilities
  • Business process understanding
  • Technology innovation and implementation

Benefits

  • Annual performance-based bonus
  • Employee Stock Purchase Plan
  • Comprehensive medical, dental, and vision insurance plans
  • Life insurance coverage
  • 401(K) plan with company matching contributions
  • Generous paid time off and paid family leave
  • Short-term and long-term disability coverage
  • Education and tuition assistance programs
  • Flexible dress code
  • Regular office events, snacks and drinks, and volunteering opportunities
  • Employee Assistance Programme

Pay

Compensation is competitive and commensurate with experience.

Schedule

The position offers a flexible schedule to accommodate both remote and in-office work options.

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