D&IT Business Solutions Manager
JTI · Raleigh, NC · 2 wk ago
Information TechnologyFull-time
About the role
The Digital & IT Solutions Manager leads the delivery and continuous improvement of digital and IT solutions that support business growth. This role involves managing a portfolio of applications, collaborating with global teams, and ensuring systems are efficient, standardized, and aligned with business needs.
Responsibilities
- Lead the delivery and continuous improvement of IT and digital solutions, ensuring they drive business performance and efficiency
- Own the rollout and adoption of global systems across markets, including localization, deployment, and go-live
- Partner with business and IT stakeholders to understand needs, shape solutions, and deliver roadmap priorities
- Ensure reliable, high-quality system operations, including incident management, enhancements, and vendor performance
- Drive innovation and continuous improvement by identifying new technologies and opportunities to enhance capabilities
- Manage projects end-to-end, including planning, execution, budget control, and stakeholder alignment
- Ensure compliance with governance, standards, and security requirements while optimizing cost and efficiency
Requirements
- 3+ years of IT experience, including hands-on experience managing business applications or solutions
- Proven track record in delivering IT solutions and managing projects in a fast-paced environment
- Experience with modern technologies (e.g., Power Platform, data/analytics, or digital sales systems)
- Strong ability to translate business needs into scalable technology solutions
- Excellent communication, problem-solving, and collaboration skills with cross-functional teams
- Experience working in multinational environments is preferred
- Solid understanding of business processes within the FMCG industry
- Fluent in English (written and spoken)
Qualifications
- Master's degree in Computer Science, Information Systems, or related field
- Professional certifications such as PMP, CSM, or similar
Skills
- Technical expertise in IT and digital solutions
- Project management and delivery skills
- Collaborative leadership abilities
- Business process understanding
- Technology innovation and implementation
Benefits
- Annual performance-based bonus
- Employee Stock Purchase Plan
- Comprehensive medical, dental, and vision insurance plans
- Life insurance coverage
- 401(K) plan with company matching contributions
- Generous paid time off and paid family leave
- Short-term and long-term disability coverage
- Education and tuition assistance programs
- Flexible dress code
- Regular office events, snacks and drinks, and volunteering opportunities
- Employee Assistance Programme
Pay
Compensation is competitive and commensurate with experience.
Schedule
The position offers a flexible schedule to accommodate both remote and in-office work options.