Business Systems and IT Services Manager
About the role
Middleburg Communities, a vertically integrated real estate investment, development, construction, and management firm, is hiring a Business Technology Operations Manager based in Vienna, VA. This role owns day-to-day technology operations across 250+ employees, three corporate offices, ~20 apartment communities, and active construction sites — covering device lifecycle, hardware, site technology, asset records, procurement, telecom, and vendor/MSP coordination. This is a growth role. The CTO sets standards and directly mentors this position, with the expectation that scope, autonomy, and strategic involvement will expand significantly as the person demonstrates judgment and initiative. We're specifically looking for someone early in their career — ideally out of a technical master's program or with 1-2 years of professional experience — who combines real technical aptitude with strong business instincts, a great attitude, and genuine curiosity about how the business operates. Roughly 30% travel is required, and strong interpersonal skills for face-to-face support are weighted as heavily as technical ability. This role starts with hands-on execution of day-to-day technology operations under close CTO guidance. As you build trust and demonstrate judgment, we expect your scope to expand into deeper business systems, vendor strategy, and cross-functional project ownership.
Responsibilities
- Partner with the CTO on cost analysis, vendor evaluation, and process improvement — a deliberate path toward broader operations and strategy responsibility, not just execution
- Own the full lifecycle of company-issued technology: configuration, deployment, maintenance, repair, refresh, and