CYP Child and Youth Program Direct Care Supervisor

Responsibilities

The role consists of 25% supervisory duties and 75% general duties, including but not limited to:

Supervisory Duties

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty, requirements, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate corrective action(s) as necessary.

Personnel Management

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director in selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Supports and carries out all established Equal Employment Opportunity objectives and policies in matters of personnel management.
• Establishes local performance standards for employees and volunteers and rates their performance.
• Coordinates with Training and Curriculum Specialists to confirm intended learning outcomes are applied and reassessed to refine individual competency and promote mastery of new skills.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential, or college-level classes.

Program Operations

• Develops the staffing schedule to ensure staff-to-child ratio compliance, supervision of children and youth, planning/training time integration, and overall classroom/activity area support.
• Considers and approves leave and accommodation requests.
• Posts and submits the schedule to the supervisor for awareness.
• Ensures the program schedule is followed, makes adjustments based on emergent needs, confirms staff clarity on assignments, and documents program schedule updates.

Program Management

• Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical, and cognitive growth of children and youth in the age categories served.
• Conducts quality assurance checks on classroom/activity records, including lesson plans, after-action plans, medication and allergy documentation, classroom inspection checklists, temperature logs, child portfolios, inclusion and behavior support plans, accident/incident reports, child attendance and accountability reports, and any locally required documentation.
• Ensures specialized programs for children and youth with special needs are implemented within current policy.
• Ensures programming supplies and materials are adequate, well-maintained, and available for utilization according to lesson and activity plans. Submits requests for developmentally program-specific materials, equipment, and furnishings.

Management Operations

• Ensures facility, program, and activity security through impromptu and routine safety checks, including scrutiny of classroom playground access/egress points and indoor/outdoor inspections.
• Submits repair requests for assigned classrooms/activity areas and ensures temporary mitigations when necessary.
• Ensures assigned areas are clean (sanitized if applicable), clear of clutter, and well-maintained. Reports lapses in the cleaning contract to the Director or Assistant Director for action.

Communication

• Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations (e.g., Kids Included Together (KIT)).
• Assists with establishing and implementing a combined Parent Involvement Board (PIB) that includes parents and representatives from the CDC, Family Child Care (FCC), School Age Care (SAC), Youth Programs, and Child and Youth Education Services (CYES).

Compliance

• Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
• Assists in obtaining and retaining DoD certification and accreditation.
• Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance. May support other CYP program components as outlined in the CYP Management Standards.
• Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP).
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in cases of suspected child abuse and neglect.