Child and Youth Program Direct Care Supervisor

About the role

The purpose of the Child and Youth Program (CYP) Direct Care Supervisor position is to assist the facility Director in providing routine supervisory oversight, support and instruction for CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs.

Responsibilities

• Help Supervisory Duties:
  • Directs work to be accomplished by staff.
  • Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
  • Conducts annual performance reviews of staff.
  • Participates in section staffing decisions.
  • Ensures staff receives proper training to fulfill requirements of their positions.
  • Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Personnel Management:
  • Supervises an assigned team of direct care professionals and volunteers.
  • Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
  • Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
  • Validates assigned classroom opening and closing procedures for area of responsibility are completed.
• Program Management:
  • Solves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
  • Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.
  • Guides and supports CYP Direct Care Staff with responding and administering medication, as required.
  • Ensures facility, program, and activity security through impromptu and routine safety checks.
• Communication:
  • Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations.
  • Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership.
  • Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
  • Implements standard operating procedures, policies and procedures.
  • Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns.
  • Works collaboratively with other CYP Leaders, parents, T&C's.
  • Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program.
  • Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees.
  • Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request.
• Compliance:
  • Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies.
  • Ensures resources are established to support staff with implementation of inclusion Support Plans.
  • Manages operations by assisting in obtaining and retaining DoD certification and accreditation.
  • Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance.
  • Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required.
  • Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management.
  • Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP).
  • Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Qualifications

• A bachelor's degree or higher in Youth Development, Child Development or a related field, which may include Recreation, Youth Recreation, Physical Education, Elementary Education, Secondary Education, Early Childhood Education, Psychology, Social Work, Home Economics with an emphasis in Human Development, or other degrees as appropriate and 2 years of experience working with children and/or youth.
• Two years of specialized experience in the child and/or youth profession.