Customs Import Manager

About the Role

iFIT is seeking a detail-oriented and experienced Customs Import Manager to own and manage iFIT's import compliance operations globally, with a primary focus on U.S. customs clearance. This remote position in the US is an opportunity to join a team creating the world's most holistic health and fitness platform, integrating physical fitness, mental health, nutrition, and active recovery into a seamless interactive experience.

Responsibilities

• Develop and execute best-in-class audit and valuation processes, including physical assisted components, tooling, and freight assists to ensure compliance and clearance.
• Manage and continuously improve reconciliation programs for flagged entries, including post-entry audits.
• Oversee HTS classification reviews, maintaining and updating the classification database for accuracy and compliance.
• Lead customs broker partner RFPs to evaluate performance and strengthen strategic partnerships.
• Oversee and design processes and systems to ensure trade compliance with U.S. and international customs laws and regulations.
• Supervise and coordinate trade compliance and brokerage team activities for accurate and timely import/export handling.
• Serve as the primary point of contact for customs authorities, addressing inquiries and resolving complex issues.
• Collaborate with customs officials, shippers, and stakeholders to expedite and resolve trade compliance issues.
• Stay informed on regulatory changes and improve processes in response to evolving customs and trade laws.
• Manage global import/export activities, ensuring compliance in the USA and supporting other regions including Europe, UK, Mexico, Canada, and Australia.
• Oversee preparation, review, and submission of trade documentation to ensure accuracy and compliance.
• Identify and mitigate risks related to import/export activities and compliance issues.
• Develop and maintain compliance manuals, SOPs, and lead compliance committee initiatives.
• Utilize the ACE portal, oversee HTS classification, country of origin reviews, reconciliation processes, and support post-entry audits and cross-border trade compliance.

Qualifications

• 5+ years of experience in import, customs compliance, or trade management.
• Experience with ACE Portal, trade compliance systems, and SAP.
• Deep understanding of U.S. customs regulations, tariffs, and trade laws.
• Authorized to work in the United States without sponsorship.

Preferred Qualifications

• Licensed Customs Broker (LCB) license preferred.
• Certified Customs Specialist (CCS) or equivalent trade compliance certification also considered.

Pay

$90,000 USD - $110,000 USD

Compensation may vary based on the job level, geographic work location, position incentive plan, and exemption status. Employment at iFIT is "at-will", subject to applicable state laws. iFIT does not discriminate in employment opportunities or practices on the basis of protected characteristics.