Customs Brokerage Corporate Trainer

About the role

Trainer Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. Reporting to the Senior Director/Manager, National Service Delivery with dotted line reporting relationship to the North America Operations Training Manager, the incumbent will be responsible for the delivery and implementation of technical skills and knowledge, specifically focused on customs brokerage training for staff primarily in the National Service Center and Client Service Centers in corresponding regions.

Responsibilities

• Work with the business leaders to determine individual training needs.
• Proactively use business metrics to determine training needs for their region of responsibility.
• Assist with the design and development of technical training programs and job aids.
• Deliver technical training programs to National Service Center and region employees including a small number of new hires.
• Evaluate the effectiveness of the training delivered and report back to the business and make changes where appropriate.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Knowledge & Skills

• High level of technical expertise in customs brokerage systems with strong performance results.
• Demonstrates a drive to perform at a high standard in all situations ensuring the results meet or exceed the needs.
• Possesses a wide range of knowledge across Livingston's brokerage operations (i.e., Custom Specialist, Release Customs Analyst).
• Strong analytical, critical thinking and problem-solving skills.
• Must be approachable, outgoing, enthusiastic, and positive with the initiative to collaborate to do what needs to be done.
• A quick learner with the willingness to adopt new tools and approaches with the intent to train others.
• Demonstrates self-confidence and an ease to speak in public.

Requirements

• Work Experience – Minimum Required: 3 years of related experience
• Education Preferred: Associates Degree or post-secondary education
• Certifications: Working towards or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is required if not already obtained; successful completion of the CCS examination is mandatory for further advancement.

Competencies

• Business Acumen and Straight Talk
• Inclusion and Collaboration
• Customer First Focus
• Leading and Developing
• Agility
• Accountability

Benefits

• Competitive compensation
• Comprehensive benefits
• Continuous learning opportunities
• Long-term support
• Incentive opportunities
• Professional development

Pay

The good-faith salary range for this position is $25.22 - $38.94 USD. Actual compensation will be determined based on skills, experience, market conditions and location.